Key Account Manager

Posted 4 Days Ago
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Rosemont, IL
Hybrid
Senior level
Fitness • Hardware • Healthtech • Internet of Things • On-Demand • Software • Manufacturing
Our purpose is to empower the world to work out, creating healthier lives together.
The Role
The Key Account Manager at Life Fitness is responsible for prospecting, developing relationships, and selling to Health Clubs in North America. They will work independently to grow the customer base through strategic selling efforts and increase sales revenues and profits. The role involves creating marketing communication strategies, managing field sales, prospecting for opportunities, developing sales proposals, and collaborating with cross-functional teams to ensure superior customer experience.
Summary Generated by Built In

Join us as we empower the world to work out, creating healthier lives together.
About the Opportunity:
The Key Account Manager will contribute to our industry leading business growth at Life Fitness by prospecting, developing relationships, and selling to Health Clubs in North America.
KAM will report to the Strategic Account Manager and will be responsible for increasing sales revenues and profits through proactive selling efforts. The successful KAM will be able to work independently to grow our current customer base through strategic and focused selling efforts.
AS THE KEY ACCOUNT MANAGEMENT SUPPORT AT LIFE FITNESS, YOU WILL

  • Build and implement a Marketing communication strategy to gain buy in from the field and ensure consistent messaging across customer brand.
  • Work closely with the Regional Directors to create reporting for visibility into field activity.
  • Manage field sales through influence to ensure healthy revenue outcomes.
  • Use analysis, networking, outreach and follow up to actively engage customers activated in the field.
  • Proactively prospect for opportunities, sell into the Health Club Segment, and cultivate new sales opportunities.
  • Develop and present sales proposals and quotes to customers.
  • Developing and maintaining in-depth knowledge of products, services, brand standards, competitors, marketing plans, strategies, programs, and promotions.
  • Work cross-functionally with Marketing, Credit & Leasing, Order Management, Legal, Customer Service, and Delivery & Installation to ensure that a seamless and superior customer experience is delivered.
  • Grow and manage a sales pipeline and provide accurate sales forecasting within Salesforce.com to management.
  • Provide timely resolution to Credit and/or Leasing issues and customer holds.
  • Create, develop, and manage new customer acquisition efforts, working cross-functionally as needed with territory sales, business development, key account management, and global segment leaders.
  • Investigate and manage resolution of any issues that may impede prompt delivery and successful installation of customer orders.
  • Generate leads, run meetings, create opportunities, and achieve sales goals to meet a specific quota.
  • Enter, update, track and manage all customer information within Salesforce.com, including company CLM.
  • Work trade shows and attend meetings as required.


WHAT ARE WE LOOKING FOR IN YOU?

  • Bachelor's Degree required.
  • 5+ years direct sales, inside sales or B2B experience strongly preferred.
  • Previous experience in fitness, wellness, or the health industry preferred.
  • Proven success in generating new business or re-building partnerships.
  • Strong written and verbal communication skills required.
  • Tech savvy, proficient in the use of Microsoft Office (e.g., Excel, Word, PowerPoint, Visio, and DocuSign) is required; prior Salesforce.com and Oracle experience preferred.
  • Proven ability to work remotely efficiently with minimal supervision and manage competing priorities in a fast-paced environment to execute on strategic sales growth.
  • Proven high energy, enthusiasm, and persuasive sales ability.
  • Resilience, tenacity, and rejection tolerance.


#LI-DNP
Want to take the next step in your career?
Life Fitness/Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We'll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we'll hop on a call to get to know you and your experience and discuss the position in more detail. If it's not the right opportunity this time, we'll always let you know.
Life Fitness/Hammer Strength is an affirmative action-equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness/Hammer Strength complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "[email protected]" for U.S. opportunities.
Life Fitness/Hammer Strength does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.

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The Company
HQ: Rosemont, IL
2,500 Employees
Hybrid Workplace
Year Founded: 1977

What We Do

For over five decades, Life Fitness/Hammer Strength has crafted state-of-the art cardio and strength equipment that moves in sync with the human body, helping athletes and exercisers globally, become faster, stronger, and healthier.

We created fitness. Now we’re making it better.

In 1968 Dr. Keene Dimick invented the first piece of electronic fitness equipment – the exercise bike. His creative spirit is in our DNA and continues to inspire us every day.

Today, the way people live, work and play is ever-changing. A phenomenon that is putting new challenges on our collective wellbeing. As creators in fitness, we notice and act on this by innovating, engineering and manufacturing the best workout experiences that move every partner, customer, athlete and exerciser, forward together.

We believe that everybody gains from working out.

That is why, at Life Fitness/Hammer Strength, we partner with our customers to create intuitive, high-performance, cardio and strength solutions, that move with the body’s natural biomechanics to make every goal feel possible.
Driven by the standards demanded by elite athletes, we share a passion to engineer our products to be accessible to all – young and old, athlete and improver, well and in-recovery.

As experts in fitness equipment innovation, we set the bar for our industry. By never compromising on performance, quality, or reliability, we continue to raise that bar.

Our purpose is to empower the world to work out, creating healthier lives together.

Why Work With Us

We’re a customer-centric team, passionate about working together to deliver innovative fitness solutions that benefit both facilities and exercisers in over 160 countries. We value proactive collaborators who love a challenge, are eager to make a lasting impact, and are interested in growing with our business.

Inspire. Innovate. Make an impact

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Life Fitness Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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