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Job DescriptionAbout the role
As a Key Account Manager, you will play a key role in driving Takeda's commercial performance and strengthening relationships with key healthcare stakeholders across Serbia. You will be responsible for developing and executing effective account strategies, ensuring product availability and supporting access to innovative treatments for eligible patients. Working closely with cross-functional teams, including Medical, Market Access and Commercial, you will identify market opportunities, address customer needs and contribute to sustainable business growth. Through strong stakeholder engagement and a patient-centric approach, you will help advance Takeda's mission of bringing better health and a brighter future to patients.
How you will contribute
- Develop and execute strategic key account plans to strengthen relationships with healthcare professionals, key opinion leaders (KOLs) and other relevant stakeholders across Serbia.
- Drive sales activities through regular customer engagement, effective territory planning and implementation of approved commercial strategies and tactics.
- Build and maintain strong relationships with wholesalers and distribution partners to ensure consistent product availability and effective commercial execution.
- Monitor market dynamics, competitive activities, customer insights and sales performance to identify business opportunities and potential risks.
- Collaborate closely with Market Access colleagues to support product inclusion in local formularies and treatment protocols, improving access for eligible patients.
- Partner with Medical and other cross-functional teams to ensure coordinated stakeholder engagement and alignment with Takeda's strategic priorities.
- Analyze sell-in and sell-out data, track key performance indicators and translate market intelligence into actionable recommendations.
- Proactively identify customer needs, address operational challenges and propose solutions that enhance account performance and customer satisfaction.
- Ensure all commercial activities comply with applicable laws, industry regulations, Takeda's ethical standards and internal policies.
What you bring to Takeda
- University degree in Business Administration, Life Sciences, Pharmacy, Medicine or a related field.
- Relevant professional experience in pharmaceutical sales, key account management or commercial operations within the healthcare industry.
- Good understanding of the Serbian healthcare environment, pharmaceutical market dynamics and key stakeholder networks.
- Demonstrated ability to build and maintain effective relationships with healthcare professionals, KOLs, wholesalers and other external partners.
- Strong commercial acumen, with the ability to analyze market trends, sales data and competitive intelligence to identify growth opportunities.
- Experience in territory management, account planning and implementation of sales strategies to achieve business objectives.
- Effective communication, presentation and negotiation skills, with the ability to engage and influence diverse stakeholders.
- Strong organizational and analytical capabilities, with the ability to prioritize activities, manage multiple responsibilities and work independently.
- Collaborative and proactive mindset, high ethical standards and a strong commitment to patient-centricity, with proficiency in Serbian and English and familiarity with CRM tools such as Salesforce.
Base Salary Range:
Дин2,658,400.00 - Дин3,655,300.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
For information about our benefits, please click here.
Worker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeSkills Required
- University degree in Business Administration, Life Sciences, Pharmacy, Medicine, or a related field
- Relevant professional experience in pharmaceutical sales, key account management, or healthcare commercial operations
- Good understanding of the Serbian healthcare environment, pharmaceutical market dynamics, and key stakeholder networks
- Experience building and maintaining relationships with healthcare professionals, KOLs, wholesalers, and external partners
- Strong commercial acumen and ability to analyze market trends, sales data, and competitive intelligence
- Experience in territory management, account planning, and implementing sales strategies
- Effective communication, presentation, and negotiation skills
- Strong organizational and analytical capabilities, with the ability to prioritize, manage multiple responsibilities, and work independently
- Collaborative and proactive mindset, high ethical standards, and commitment to patient-centricity
- Proficiency in Serbian and English
- Familiarity with CRM tools such as Salesforce
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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