Serve as the primary point of contact for major accounts, build and maintain strategic client relationships
Own end-to-end logistics operations across assigned accounts, shipment execution, documentation, and milestone tracking
Coordinate across regulatory, finance, freight, warehouse, and trucking teams to ensure flawless delivery
Manage IOR/EOR customs clearance coordination and regulatory submission follow-up
Handle invoicing, SOA reconciliation, and collections follow-up within agreed timelines
Lead new account onboarding and support portfolio expansion when assigned
Requirements
→2+ years of experience in account management and logistics, IOR/EOR experience strongly preferred
→Proven track record of managing major accounts with high shipment volumes and complex operational requirements
→Strong understanding of Egyptian customs clearance, import documentation, and freight coordination
→Excellent communication and client relationship management skills
→Ability to manage multiple priorities across several accounts simultaneously without losing quality
→Bachelor's degree in logistics, business administration, supply chain, or a related field
Skills Required
- 2+ years of experience in account management and logistics
- IOR/EOR experience
- Proven track record managing major accounts with high shipment volumes and complex operations
- Strong understanding of Egyptian customs clearance, import documentation, and freight coordination
- Excellent communication and client relationship management skills
- Ability to manage multiple priorities across several accounts simultaneously
- Bachelor's degree in logistics, business administration, supply chain, or related field
What We Do
Unleashing the power of People, Product and Partnerships to build a holistic platform that connects the Middle East and Africa to global trade, seamlessly, swiftly and sustainably.
