Are you passionate and success-oriented in customer service and love to successfully implement customer wishes?
Would you like to be part of a team that is as cheerful as it is ambitious - with a mission to conquer a large market and immerse yourself in programmatic advertising?
Then this is the perfect job for you!
The mission of our Key Account Management team is to proactively respond to the needs of our customers and make them not only satisfied, but also more successful. We make sure that app publishers, advertising networks and advertisers get the most out of our Meta RTB solution.
Who you are:
- You advise app publishers, advertising networks and advertisers on all operational and strategic aspects
- You analyze, optimize and monitor advertising sales in line with the client's objectives
- Recognising up- and cross-selling potential and presenting this to clients
- You communicate regularly and transparently about the development of your apps to ensure first-class customer service
- You work very closely with technical support and act as an interface between customers, partners and our tech team
- You research and develop extensive technical knowledge in relation to the solutions offered and general developments in the field of digital marketing
- You liaise closely with the sales, marketing and tech teams to continuously improve the customer experience
- Customer communication and reporting are your daily business
What you bring:
- You have initial practical experience in a customer-facing environment such as customer success, account management or similar
- You place customer satisfaction at the center of your thoughts and actions
- You have a convincing, customer-oriented demeanor and act confidently and results-oriented in customer meetings
- Your strengths include an understanding of and enjoyment of numbers and technical topics
- You have strong analytical, conceptual and communication skills
- You are able to work independently and in an organized manner
- Very good German and English skills round off your profile
Who we are:
Gravite is an independent and global mobile ad tech company that optimizes advertising revenue for mobile app publishers. Our unique solution combines all major programmatic advertising marketplaces into a single SDK. This meta-RTB solution automatically improves ad targeting across all major ad networks and marketplaces. This makes Gravite a leading provider of mobile programmatic advertising solutions. Gravite is a fast-growing tech company and works with some of the world's largest app publishers and media companies. Its core product, the Gravite Meta-RTB solution, delivers billions of ad impressions every month. Gravite offers its customers a comprehensive full-service package and takes care of yield management, account management and complete reporting and billing.
What we offer:
- Attractive and performance-based compensation: Continue to benefit from additional benefits such as lucrative employee vouchers, bicycle leasing (JobRad) and subsidized transportation ticket.
- Attractive working environment: Whether remote, hybrid or on-site. Our modern work models, flexible working hours and an attractive vacation package allow you to achieve a good work-life balance.
- Room for co-design and further development: With us, everyone can contribute and drive topics forward. We work at eye level, with agile dynamics and flat hierarchies. We offer a wide range of internal and external training opportunities for your personal and professional development.
- We offer the opportunity to work in a team of top experts with the leading players in the industry and to actively shape one of the most technologically exciting tech areas. You will work in the atmosphere of a startup and enjoy all the benefits of an international environment with flat hierarchies and short decision-making paths.
- A unique corporate culture with regular team events and lunches, where strong commitment and employee well-being is fundamental.
- State-of-the-art hardware and mobile phone for your daily business and personal use.
- Within the company we have a share options plan.
*Please read the Gravite’s Applicant Data Protection Policy.
Top Skills
What We Do
Gravite is an independently owned and operated global mobile ad tech company dedicated to optimizing revenue for app publishers.
The company offers a fully managed service for premium publishers.
Gravite’s services include yield management, SDK integrations, account management, reporting and billing services, tech support as well as a dedicated team of expert contact partners.
Gravite’s unique solution combines every major programmatic ad marketplace in a single SDK. State-of-the-art in-app header bidding and machine learning-based optimizations ensure the highest advertising revenues for app publishers.
Thousands of companies are already successfully monetizing their apps with Gravite, including several of the largest media companies in the world.
As a Google Certified Publishing Partner (GCPP), Gravite offers its app publishers maximum support and access to Google advertising platforms.
Gravite was founded in 2012 by Patrick Kollmann and Alexander von der Geest in Hamburg, with additional offices in Paris, London and Warsaw. The Gravite team consists of experts with years of experience in the mobile and advertising industry.
For more information, please visit www.gravite.net
