Key Account Manager – Russian Market

At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.

Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.

YOUR NEW ROLE
We are looking for a Key Account Manager for the Russian market to join our internal Partners Online team at Mango. In this role, you will be responsible for driving the growth and success of our key partners in Russia through strategic collaboration and operational excellence.

YOUR MAIN RESPONSABILITIES
• Key account management: You will be the main point of contact for Russian partners, leading the commercial and operational relationship to ensure their development and long-term loyalty.
• Strategy and planning: You will implement strategic and operational plans aligned with Mango’s objectives, coordinating all internal teams involved (Product, IT, Marketing, CS, Legal, Logistics, and Operations).
• Relationship development: You will work closely with key partners to drive their growth within the Mango ecosystem, ensuring efficient, profitable execution aligned with our global strategy.
• Issue management: Given the complexity of the Russian market, you will handle a high volume of diverse issues (logistical, legal, operational…), acting as a link between partners and internal departments to find quick and effective solutions.
• Business analysis: You will monitor the commercial performance of your accounts (sales, margins, KPIs) and identify opportunities to optimize profitability.
• Feedback collection: You will analyze partner feedback to identify potential improvements in product, processes, or service.
• Business opportunities: You will identify new needs and growth areas, driving commercial initiatives aligned with the regional strategy.
• Cross-functional collaboration: You will coordinate cross-functional teams to ensure an excellent partner experience and smooth project execution.
• Market visits: You will travel to Russia approximately three times a year to maintain close contact with partners, follow up on operations, and strengthen business relationships.

ABOUT YOU
• You have a degree in Business Administration, Marketing, or a related field.
• You have at least 3 years of experience as a Key Account Manager, preferably in digital environments or the fashion/retail industry.
• You speak Russian at a bilingual level and English at an advanced level (both are essential).
• You have an analytical mindset and the ability to work with business and profitability data.
• You have strong communication, negotiation, and leadership skills, and you know how to build long-term relationships.
• You feel comfortable working in dynamic environments and managing multiple teams.
• You are passionate about fashion and clearly results-oriented.
• You are willing to travel internationally several times a year to maintain direct contact with partners.
• You define yourself as a hands-on, problem-solving person, able to manage complex issues involving legal, operations, or logistics teams.

YOUR BENEFITS

• Enjoy flexible working hours and a hybrid work model adapted to your needs. At Mango, we are committed to balancing work and home life.   
• At Mango, the weekend starts at Friday lunchtime. We offer intensive working hours on Fridays and on the eves of public holidays. 
• Plan your holiday leave according to your preferences. At Mango, we value your time and want you to enjoy every moment.
• As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!  
• Flexible remuneration package with tax benefits: medical insurance, training, catering and nursery program.
• Free company transport from Barcelona and El Vallès to our company headquarters.
• At Mango, we are committed to the professional and personal development of our employees. For this reason, as a Mango employee, you’ll be able to access a wide range of training courses in languages, mindfulness, personalized mentoring, continuous development programs and internal promotion opportunities, among others.
• Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. 

At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.