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Key Account Manager (Sales KAM) dedicated to managing key accounts and expanding LG Electronics’ actuator solutions business within the North American robotics and automation market. Responsible for driving new business creation with a strong entrepreneurial mindset and systematically managing complex stakeholder interests and long-cycle sales processes. Oversees the entire project lifecycle, including establishing customer relationships, developing new pipelines, managing revenue, and collaborating with HQ R&D to lead robot component business growth.
Key Responsibilities
1. Account Management & Revenue Ownership
- Primary Point of Contact (POC): Manage and expand relationships with North American actuator customers; serve as the primary business communication hub throughout the project lifecycle.
- Revenue & Credit Management: Directly manage all sales operations related to revenue and settlements, including order management, supply chain coordination, and Accounts Receivable (AR) tracking.
2. Strategy & Business Development
- GTM Strategy Execution: Develop and execute regional business plans and Go-to-Market (GTM) strategies to expand actuator adoption in the North American robotics market.
- Pipeline Development: Identify new business opportunities and secure a robust project pipeline through rigorous market analysis and proactive customer engagement.
- Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings.
3. Cross-functional Collaboration & VOC
- VOC Collection & Delivery: Document customer requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to internal stakeholders.
- Cross-functional Collaboration: Partner with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure timely project delivery and maximize customer satisfaction.
Qualifications & Requirements
- Education: Bachelor’s degree or higher (STEM majors strongly preferred).
- Experience: Minimum 5 years of components sales experience within tech-based industries. Minimum of 10 yrs of sales experience with at least 5 years of components sales experience within tech-based industries.
- Key Competencies:
- Strong entrepreneurial mindset with a proven ability to build new business from the ground up.
- Demonstrated experience in customer engagement and strategic account management.
- Ability to systematically manage, document, and organically share sales progress.
- Experience utilizing and managing CRM tools such as Salesforce.
- Robust project management skills.
- Proven capability to lead complex customer relationships and long-cycle sales processes.
- Native or near-native proficiency in English.
- Other Requirements:
- Ability to travel frequently (30% to 50% of working time; must be eligible for international travel).
- Valid work authorization in the United States (No visa sponsorship required).
Preferred Qualifications
- R&D or engineering experience in humanoid robotics or robot actuators.
- Master's or Ph.D. degree in Robotics, Actuator engineering, or a related field.
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Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
Skills Required
- Bachelor's degree or higher; STEM majors strongly preferred
- At least 10 years of sales experience, including at least 5 years of components sales experience in technology-based industries
- Entrepreneurial mindset and ability to build new business from the ground up
- Customer engagement and strategic account management experience
- Ability to manage, document, and share sales progress systematically
- Experience using and managing CRM tools such as Salesforce
- Strong project management skills
- Ability to lead complex customer relationships and long-cycle sales processes
- Native or near-native English proficiency
- Ability to travel frequently 30% to 50% of the time and eligibility for international travel
- Valid United States work authorization without visa sponsorship
- R&D or engineering experience in humanoid robotics or robot actuators
- Master's or Ph.D. degree in Robotics, Actuator Engineering, or a related field
LG Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LG Electronics and has not been reviewed or approved by LG Electronics.
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Healthcare Strength — Healthcare coverage is described as a standout part of the package, including instances of fully company-paid medical, dental, and vision premiums. This strength often elevates overall satisfaction with total rewards even when base pay is debated.
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Retirement Support — Retirement offerings include a 401(k) with employer matching, which is repeatedly positioned as a meaningful component of total compensation. The presence of matching contributions supports the perceived stability of long-term benefits.
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Strong & Reliable Incentives — Overtime pay and performance bonuses are cited as meaningful additions to take-home earnings in certain roles. These incentives can materially improve overall compensation value, particularly for hourly and shift-based work.
LG Electronics Insights
What We Do
At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
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