Key Account Manager – Operating Room Equipment

Reposted 16 Hours Ago
Be an Early Applicant
Petaling Jaya, Petaling, Selangor, MYS
In-Office
Senior level
Healthtech • Other
The Role
The Key Account Manager drives distributor partnerships for Baxter's operating room equipment, ensuring growth, managing relationships, and exceeding sales targets through strategic execution and training.
Summary Generated by Built In

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Essential Duties & Responsibilities

  • Lead distributor partnerships to accelerate Baxter’s Healthcare System & Technology portfolio growth, driving solution‑selling strategies that empower healthcare providers.
  • Build trusted alliances with distributor networks, ensuring loyalty to Baxter and positioning us as the partner of choice in the market.
  • Shape market success by deeply understanding distributor capabilities, customer needs, and competitive dynamics, then translating insights into winning strategies.
  • Unlock growth opportunities by expanding relationships with existing distributors and continuously proposing innovative solutions that meet evolving objectives.
  • Champion flawless execution by ensuring distributors deliver Baxter products and services seamlessly and on time to healthcare providers.
  • Be the voice of Baxter — act as the critical communication bridge between distributors, internal teams, and customers, ensuring alignment and clarity.
  • Safeguard business continuity by resolving distributor or customer issues swiftly and professionally, turning challenges into opportunities.
  • Drive long‑term impact by generating new sales opportunities through distributor channels and converting them into sustainable partnerships.
  • Deliver insights that matter by preparing regular performance reports, forecasts, and key account metrics for stakeholders.
  • Own the numbers — achieve and exceed sales targets/budgets across assigned territories through effective distributor management.
  • Educate and inspire distributors by articulating the clinical and economic benefits of Baxter products, enabling them to position solutions confidently to hospitals.
  • Be the local expert for Commercial Leaders, Sales Managers, distributors, and customers on assigned product lines.
  • Elevate distributor capability by collaborating with regional Product Managers to enhance product knowledge, deliver impactful training, and co‑organize clinical seminars and symposiums.

Education & Experience

  • Degree in Nursing, Science, Pharmacy, or equivalent preferred.
  • Minimum 8 years’ experience in distributor management and hospital account handling within the medical devices/equipment industry.
  • Proven ability to manage territories/regions independently and strategically.
  • Experience in tender management and distributor negotiations is a strong advantage.
  • Demonstrated track record of high‑performance sales management and consistent target achievement.
  • Skilled in conducting CME and product training sessions for healthcare professionals in collaboration with distributors.
  • Ability to manage multiple portfolios and distributor networks simultaneously with agility and focus.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Top Skills

Distributor Management
Healthcare System
Medical Devices
Technology Portfolio
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The Company
HQ: Deerfield, IL
35,858 Employees
Year Founded: 1931

What We Do

Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.

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