Key Account Manager (IN, OH or NC)

PIC North America, a Genus Company, has an exciting opportunity seeking a results-driven and relationship-focused Key Account Manager to join our commercial team.

In this role, you will be responsible for developing and growing strategic customer partnerships while delivering the PIC value proposition to drive profitable growth across key accounts. Working closely with the Key Account Director, you will help develop and execute customer strategies that align with both business objectives and customer success goals.

The ideal candidate combines strong commercial acumen with a deep understanding of swine production and customer operations. You will serve as a trusted advisor to customers, leveraging data, industry insights, and technical expertise to identify opportunities, solve complex business challenges, and maximize the value of PIC genetics and solutions. Success in this role requires the ability to influence stakeholders at multiple levels, manage complex account relationships, negotiate effectively, and collaborate across cross-functional teams to achieve customer and company objectives.

We are looking for a highly motivated professional who thrives in a fast-paced, customer-centric environment and enjoys working independently while building strong partnerships internally and externally. The successful candidate will be a strategic thinker, effective communicator, and proactive problem solver with a passion for delivering measurable business results.

This position is ideally based in the Eastern Cornbelt  of the USA (Indiana, Ohio or North Carolina) and requires approximately 50% domestic travel. Candidates residing elsewhere in the U.S. are welcome to apply but must be willing to relocate to Michigan. This opportunity is open to U.S.-based candidates only.

The salary range for this position is between $95,000 - $150,000 USD, plus commission opportunity. The amount provided is a good faith estimate representative of all experience levels. Genus considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

• Support the Key Account Director in the development of the strategic customer initiatives to deliver/achieve profit targets and customer goals.
• Develop and maintain favorable relationships with new clients to increase revenue.
• Maintain and enhance relationships with key accounts to drive revenue and profit growth
• Identify Customer Needs: Use analytical thought to recommend product or services enhancements or modifications to identify innovative solutions to improve customer satisfaction and sales potential.
• Work with all customer interfaces within accounts to influence, develop and implement improved ways of realizing the full genetic performance potential in customer farms.
• Prepare and manage the annual budget for area of responsibility, monitor and adjust sales operations as appropriate to meet forecasts.
• Negotiate, sustain and renew customer contracts, ensuring customer satisfaction and loyalty.
• Communicate and sell the value proposition effectively to key industry contacts, including customer and prospects, to drive business growth.
• Identify, target and converts prospects and opportunities to new business.
• Due to specialized knowledge, typically leads teams/projects to grow business and gain market share leading by example.
• Inform customers regarding new product/service offerings and pricing.
• Develop an account plan and effectively utilize internal resources to implement necessary actions to achieve growth and profitability in assigned accounts and area of responsibility.
• Create, monitor and adjust lead generation plans to maintain a robust sales opportunity pipeline.
• Business Intelligence: Research market trends; maintain current awareness of industry and competitor information and analyze data and sales statistics
• Reporting: Prepare and present reports to stakeholders regarding the current status of the Company's relationships with key accounts
• Travel approximately 50%.

• Bachelor's degree in Animal Science or a related field.

• Authorized to work in the United States without current or future employer sponsorship.

• Minimum of 3 years of experience in pig production.
• Strong understanding of production metrics and their impact on operational performance and customer success.
• Knowledge of commercial swine production systems and industry practices.

• Minimum of 7 years of sales experience.
• Demonstrated understanding of business impact, profitability drivers, and commercial decision-making.
• Experience creating, managing, and delivering against annual budgets.
• Experience successfully leading account teams and managing strategic customer relationships.
• Proven ability to develop and execute account growth strategies.

• Proven ability to build, maintain, and grow relationships with key accounts.
• Experience engaging and influencing stakeholders at multiple levels within customer organizations.
• Ability to serve as a trusted advisor and strategic partner to customers.
• Experience collaborating with cross-functional teams to drive customer success.

• Experience developing and executing strategic account plans.
• Ability to identify and convert new business opportunities.
• Experience managing sales pipelines and forecasting business opportunities.
• Proven ability to drive revenue growth and increase market share.

• Strong negotiation and consultative selling skills.
• Experience supporting or managing customer contracts, renewals, and commercial agreements.
• Ability to influence decision-makers and achieve mutually beneficial outcomes.

• Minimum of 3 years of experience utilizing:
  • Microsoft Office Suite
  • Microsoft Dynamics
  • Power BI
  • Customer Engagement platforms
  • CRM and sales management systems

• Excellent verbal, written, presentation, and interpersonal communication skills.
• Ability to effectively communicate complex concepts and value propositions to customers and industry stakeholders.
• Experience delivering impactful customer presentations and business reviews.

• Strong analytical and critical-thinking skills.
• Ability to interpret data, identify trends, and make informed business recommendations.
• Ability to translate insights into actionable solutions that improve customer outcomes and business performance.

• Experience working effectively across commercial, technical, operations, and production teams.
• Ability to influence stakeholders without direct authority.
• Proven ability to work independently while contributing to broader team objectives.

• Strong organizational and time-management skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Demonstrated ability to execute strategic initiatives while maintaining attention to detail.

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Genus is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange.  Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing.  We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. 

PIC currently supplies over 70% of the world’s top pork producers.  We directly employ people in 18 countries worldwide and our products are available in more than 50 countries across the globe.  We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement.

Our vision is clear: Pioneering animal genetic improvement to help nourish the world.

At Genus, we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (earned time off). This position will have opportunities for growth.  

Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. 

Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at [email protected].