Key Account Manager OEM

Posted 3 Days Ago
Be an Early Applicant
Cesena, Forlì-Cesena, ITA
In-Office
35K-40K Annually
Mid level
eCommerce • Retail • Sales
The Role
Manage and grow OEM partnerships by executing account strategies, analyzing market trends and KPIs, coordinating cross-functional partnership programs, preparing business reviews, and identifying commercial growth opportunities. The role serves as a key liaison between OEM customers and internal teams while supporting strategic decision-making, agreement compliance, and excellent customer experiences in an international environment.
Summary Generated by Built In
Company Description

REPA is Europe's leading distributor of spare parts for foodservice and refrigeration equipment, coffee and vending machines, and a trusted partner to OEMs, delivering the right part at the right time.

With the world's largest inventory of in-stock original and universal spare parts, consumables and accessories, and a state-of-the-art network of automated fulfillment centers across Europe and beyond, REPA ensures the fastest delivery times in the industry.

AI-powered tools, 360° images, detailed exploded views, technical manuals and other search features available on its eCommerce platform and mobile app make part identification and ordering seamless. A team of industry experts speaking more than 20 languages helps customers find the perfect solution for every repair.

With REPA, keeping foodservice equipment running at its best every day has never been easier.

REPA is the European division of Parts Town Unlimited

Job Description

The OEM Account Manager plays a key role in supporting REPA's mission to become the preferred aftermarket partner for foodservice equipment manufacturers worldwide.

This position supports the development and growth of OEM partnerships, ensuring their long-term success and alignment with REPA's strategic objectives. Working closely with the OEM Account Owner, the OEM Account Manager helps identify growth opportunities, analyze market dynamics, and execute initiatives that create value for both REPA and its partners.

The role collaborates closely with Procurement, Marketing, Product Management, Sales, and Project Management to drive strategic partnership initiatives, deliver value to OEMs, and ensure an outstanding customer experience.

The ideal candidate combines a strong commercial mindset with analytical capabilities, has a solid understanding of international business dynamics, and is able to build and maintain effective relationships with multiple stakeholders in a complex environment.

Key Responsibilities

  • Execute account strategies in partnership with the Account Owner.
  • Support the development and growth of existing OEM programs, strengthening REPA's position as a trusted aftermarket partner.
  • Analyze market trends, partnership performance, and business opportunities to support strategic decision-making and identify growth opportunities.
  • Coordinate with Project Managers and cross-functional teams to implement, launch, and operationalize OEM partnership programs.
  • Monitor and report on KPIs, prepare business reviews, and provide recommendations to ensure compliance with agreements and achievement of business objectives.
  • Act as a key point of coordination between OEM partners and internal stakeholders, ensuring alignment and a seamless customer experience.

Qualifications

  • 3-5 years of experience in an international environment, in account management, business development, partnership management, or commercial roles, preferably within the foodservice industry.
  • Strong understanding of international market dynamics and customer relationship management.
  • Proven ability to manage multiple stakeholders and coordinate cross-functional initiatives independently.
  • Strong analytical mindset, with the ability to interpret data, monitor KPIs, and translate insights into business recommendations.
  • Excellent communication, relationship-building, and influencing skills.
  • Advanced proficiency in Microsoft Office, particularly Excel.
  • Results-driven, proactive, and able to balance strategic thinking with operational execution.
  • Fluent in English, written and spoken; additional languages are a plus

 

Compensations

Salary range: €35.000 - €40.000 gross annual salary, depending on experience and qualifications.

Additional Information

If you decide to join us, you will find an informal and positive atmosphere within a dynamic, international environment. You will benefit from flexible working hours, the possibility to work remotely, and access to our on-site canteen, helping you balance your career and personal life. Every day, you will have the opportunity to collaborate with colleagues from different nationalities, enriching your professional journey.

Skills Required

  • 3-5 years of experience in an international environment in account management, business development, partnership management, or commercial roles
  • Experience within the foodservice industry
  • Strong understanding of international market dynamics and customer relationship management
  • Ability to manage multiple stakeholders and independently coordinate cross-functional initiatives
  • Strong analytical mindset with ability to interpret data, monitor KPIs, and translate insights into business recommendations
  • Excellent communication, relationship-building, and influencing skills
  • Advanced proficiency in Microsoft Office, particularly Excel
  • Results-driven, proactive, and able to balance strategic thinking with operational execution
  • Fluent written and spoken English
  • Additional languages
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The Company
Alphen Aan Den Rijn
200 Employees
Year Founded: 2018

What We Do

REPA Group aims to simplify our customers' lives every day, worldwide, by providing them with a truly one-stop shop for the most comprehensive spare parts solutions for catering, coffee&vending, refrigeration and household appliances. With access to an unrivalled product portfolio, automated warehouses across Europe and proven technical and industry expertise, out team ensures next-day delivery of quality spare parts and accessories

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