Key Account Manager - National

Groupon is in the midst of a unique transformation phase, offering a challenging yet rewarding environment with ample opportunities for personal and professional growth. Our mission is to restore the company's growth and enhance the value we bring to local vendors through attractive experiences and services for their customers.

📝Role Overview:

Groupon is looking for a Key Account Manager to generate new business with larger enterprise businesses while also managing a portfolio of existing accounts. Reporting into the Head of National, you will be responsible for proactively sourcing and developing new business opportunities with companies with a nationwide appeal in sectors such Health, Beauty, Fitness and Leisure, Food and Drink, Entertainment, Retail and Services space.

Through a consultative sales approach, you will present business solutions to meet the merchants, customers and Groupon’s expectations and will become an integral part of the merchants’ marketing and business plans.

🚀 Job Responsibilities:

● Proactively sourcing, pitching and closing new Enterprise businesses (via many different channels) that feature on Groupon, continually expanding the range of offers for our subscribers

● High level delivery presenting Groupon as the unique opportunity for businesses to acquire new customers

● Constructing and negotiating offers which meet the expectations of Groupon, merchants and the customer

● Managing existing Enterprise accounts to cement long-term partnerships and to create campaigns that Groupon’s customers love, help these accounts to meet their strategic goals, while also meeting the commercial requirements of Groupon

● Educating merchants on how Groupon works and how they can maximise the opportunity post feature

● Demonstrating a thorough understanding of your merchants’ business and adopts a consultative sales approach

● Working with internal support functions to ensure that every deal that goes live on the platform meets quality standards.

● Utilising internal tools to optimise performance

● Involving line management to assist with closing deals where necessary

● Extensive understanding of seasonality and when is the best time to feature merchants

● Demonstrating understanding of market trends and social media hot topics

● Actively carrying out research on core industry sectors that are being prospected

​💪Skills & Competencies:

● Bachelor’s degree preferred but not essential

● Minimum of 4 years new business sales, account management, customer service, or customer success experience, with a bias for selling to new prospective Enterprise clients

● Proven track record of B2B sales and successful account management

● Extensive depth of experience in successfully approaching national, enterprise level and or tier one businesses in a credible and professional manner, with evidence of helping them to achieve their goals

● Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer at a senior level

● High level relationship builder, a positive attitude and a strong team player

● Demonstrates excellent commercial and numerical acumen

● Highly driven, is self-motivated, target orientated, resilient and tenacious

● Is customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn

● Strong analytical skills, makes well-judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas

● Has a flexible approach, thrives under pressure and enjoys working in a strategic sales environment

● Highly organised and plans and prioritises work effectively

💬  What is our mindset? 

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.

• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 

• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.

• Deconstruct the system into the smallest building blocks.

• Clearly articulate key issues and communicate next action steps.

• Deliver results under pressure, focusing on weeks rather than years during the transformation period.

• Learn more about us on the landing page

💚We offer:

• A fast paced, international environment where you will gain significant professional growth.

• A supportive, performance driven National Accounts team

• Great, uncapped commission structure

Join us in this transformative journey at Groupon, where your impact will drive our success and create lasting value for our customers and vendors.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.