Key Account Manager m/w/d- Commercial Sales

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Germany
Remote or Hybrid
66K-95K Annually
Entry level
Gaming • Information Technology • Software
The Role
Manage key retail accounts across Germany, Switzerland, and Austria, developing business plans, forecasts, profitability targets, customer relationships, product launches, listings, promotions, and retail activations. Analyze sales, stock, market, and customer data; manage budgets and agreements; coordinate with sales, marketing, operations, and demand-planning teams; and support commercial growth for Hasbro brands.
Summary Generated by Built In

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

Key Account Manager m/w/d – Commercial Sales 

Reporting to: Commercial Manager

Based in: Neu-Isenburg, Germany with Hybrid working; 3 days Tuesday to Thursday in the office required. Please check your commute before applying.

Travel: Required to key retailers.

At Hasbro, we create moments of joy, imagination and connection for fans and families around the world. We’re looking for a driven and commercially curious Key Account Manager to join our Neu-Isenburg team and help bring some of the world’s most loved brands to life at retail.

In this full-time role, you’ll take ownership of a portfolio of key retail partners, blending strategic account planning, hands-on customer collaboration and sharp market insight. It’s a brilliant opportunity for someone who thrives in a fast-paced, team-focused environment and wants to play a key role in shaping how Hasbro brands show up, stand out and win with consumers across the GSA market.

Main Purpose

  • Partner with the GSA (Germany, Switzerland, Austria) Sales team and cross-functional regional departments (e.g. Customer Service, Operations, Demand Planning, Customer Marketing) to put into action approved retail sales strategies, reinforcing the market position of Hasbro brands.
  • Maintain and develop the business with key retail accounts and distributors to improve HET/HIT sales and profit targets.

What You'll Do

  • Build, implement and monitor full-year account business plans for HET/HIT, using sell-out analysis, forecasting and phasing to keep plans on track.
  • Achieve profitability goals for HET/HIT in the market, applying profitability models to support decision-making.
  • Embrace and complete the regional brand, channel and commercial strategy.
    Build effective, trusted business partnerships with key customers at all levels.
  • Collaborate closely with relevant partners on the customer side to ensure smooth daily operations in ordering, delivery, marketing activities, and data maintenance.
  • Maintain positive relationships with our licensors to plan and complete joint retail activations.
  • Manage customer information flow on sales, stocks and payments, and drive execution of new product launches, listings and promotional campaigns.
  • Own the Customer Business Plan from start to finish. Develop it for approval and track its financial impact, including sales objectives, customer allowances, and investment budget.
  • Maintain accurate, SOX-compliant records of all customer agreements.

What You'll Be Measured On

  • HET/HIT turnover (value and volume) and market share.
  • Distribution / channel assortment / customer listing targets.
  • Customer profitability.
  • Customer plan and forecast accuracy.
  • The ‘what’ and the ‘how’ of effective business interactions.

What You'll Bring

  • Proven experience in key account management, preferably in the toy, entertainment or FMCG industry.
  • Strong skills in building and maintaining customer relationships.
  • Ability to monitor and analyse market activities and trends.
  • Experience developing and implementing business plans.
  • Solid understanding of managing budgets and financial targets.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively within a team to achieve common goals.
  • Proficient in German and English.

The base salary range for this position is €66,400 to €95,000 and is eligible for a bonus. The hiring range will vary based on factors such as experience and skills.

We Play to Win with our Leadership Principles

Knowing is Half the Battle
Break the Mold
Take Charge
Be Legendary
Friendship is Magic
Matrix of Leadership

Apply now and help us build the future of play!

#LI-Hybrid

Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:

  • Health & Wellness
  • Time Off to Recharge
  • Financial Well-being
  • Life & Family Support
  • Volunteer and Community Initiatives
  • Learning & Development 
  • Exclusive Perks

Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process. 



Skills Required

  • Proven experience in key account management
  • Experience in the toy, entertainment, or FMCG industry
  • Strong customer relationship-building and maintenance skills
  • Ability to monitor and analyze market activities and trends
  • Experience developing and implementing business plans
  • Understanding of budget management and financial targets
  • Excellent communication and presentation skills
  • Ability to collaborate effectively within a team
  • Proficiency in German and English
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The Company
HQ: Berea, OH
8,446 Employees
Year Founded: 1923

What We Do

Hasbro is a toy and game company whose mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. Hasbro delivers engaging brand experiences for global audiences through toys, consumer products, gaming and entertainment, with a portfolio of iconic brands including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, Hasbro Gaming, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands. Hasbro is guided by our Purpose to create joy and community for all people around the world, one game, one toy, one story at a time. For more than a decade, Hasbro has been consistently recognized for its corporate citizenship, including being named one of the 100 Best Corporate Citizens by 3BL Media, one of the World’s Most Ethical Companies by Ethisphere Institute and one of the 50 Most Community-Minded Companies in the U.S. by the Civic 50. For more information, visit https://corporate.hasbro.com

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