Key Account Manager, GrabGifts

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role

You'll manage a portfolio of Singapore companies, using data-backed insights to achieve revenue goals, and ensuring client satisfaction.

You'll report to the Sales Manager, Grab for Business (Singapore), based onsite at our One North Office.

The Critical Tasks You Will Perform

• Identify, source, and acquire GrabGifts corporate clients in Singapore, across all industry verticals and segments.
• Prospect, build and maintain a strong pipeline of deals, and actively track performance against the given sales target.
• Work with cross-functional GrabGifts stakeholders to develop HR & Marketing solutions that best address corporate buyer needs, while simultaneously meeting performance objectives.
• Develop strong, deep, and long-lasting relationships with top Singapore corporate prospects and brands through long-term planning, handling objections, asking the right questions and understanding their pain points while resolving them.
• Establish a solid understanding of the GrabGifts product, its core value propositions, and its ability to create bespoke solutions for our corporate clients of all sizes in Singapore.
• Build and maintain deep relationships within the HR and Marketing departments of your corporate clients for potential upselling opportunities.
• In-depth data analysis of target market, pipeline and business (using Salesforce CRM, LinkedIn Sales Navigator and other sales tools), drive and develop account-specific growth strategies and approaches, solidifying GrabGifts' position as a category leader.
• Present deal reviews and pipeline forecasts based upon data driven insights to ensure a healthy pipeline and align with business goals.

What Essential Skills You Will Need

• Bachelor's Degree
• Minimum of 3 or more years of experience within a fast-paced and highly competitive B2B environment (direct client-facing role) in Singapore, such as HR Tech, Marketing, Ads / Adtech, Gifting or Media solutions.
• Proven track record as a solid sales performer in exceeding sales targets.
• Ambitious, self-driven and highly motivated individual who can work well in a startup VUCA (Volatile, Uncertain, Complex, Ambiguous) environment.
• Independent worker & strategic thinker when approaching tasks
• Strong interpersonal skills and ability to network effectively with clients and within the Grab business.
• Communication: Strong and effective communicator with good presentation and speaking skills who can verbally and visually articulate their point of view clearly and succinctly.
• Proficiency in using CRM tools (E.g. Salesforce) & data analysis tools (MS Office, Google Docs / Sheets / Slides)

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.