Key Account Executive

Reposted One Month Ago
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Bangkok, Phra Nakhon, Bangkok, THA
In-Office
Junior
eCommerce • Logistics • Marketing Tech • Software
The Role
The Key Account Executive develops and maintains relationships with high-volume clients, driving sales, ensuring client satisfaction, and generating insights for strategic decisions while managing account performance.
Summary Generated by Built In

What we do:
FASTSHIP is Thailand’s leading international logistics platform, seamlessly connecting e-commerce businesses with over 15 top-tier door-to-door delivery providers. As e-commerce in Southeast Asia continues to surge, FASTSHIP is expanding its offerings to deliver end-to-end logistics and supply chain solutions, powered by innovation and technology, to help online sellers scale globally with speed and ease.

  • Over 200 destinations in the services
  • 25 unique logistics services offering
  • 20 service points throughout Thailand

Key Responsibilities:

  • Account Management: Build long-term relationships with key clients to drive account retention and organic growth.
  • Sales Targets: Deliver sales, profit, and key KPIs to meet both client and company goals.
  • Revenue Growth: Identify upselling and cross-selling opportunities to maximize account value.
  • Strategic Solutions: Understand client needs, provide tailored solutions, and deliver actionable insights.
  • Negotiation & Problem Solving: Handle complex issues and negotiations with internal and external stakeholders effectively.
  • Execution & Collaboration: Partner with internal teams to ensure seamless execution and campaign success.
  • Reporting & Reviews: Track key metrics, generate forecasts, and conduct regular business reviews with clients.

(Note: Work visa sponsorship is not provided for this position.)

Qualifications:

  • Education: Bachelor’s degree in Business, Marketing, Communication, or a related field.
  • Experience: 1–2 years in Key Account Management (e-Commerce, SaaS, or B2B services preferred).
  • Skills & Mindset: Proactive and energetic with a "can-do" attitude and strong analytical/negotiation skills.
  • English Proficiency: Good English communication skills (TOEIC score 600+ is an advantage).
  • Tools & Systems: Proficient in MS Office, CRM systems, and presentation tools (PowerPoint / Canva).
  • Approach: Customer-centric with a consultative selling style and a passion for learning in a fast-paced environment.

Benefits:

  • Competitive incentive package & performance bonuses
  • TOEIC language allowance & attendance allowance
  • Skill development sessions
  • Strong opportunities for career growth
  • Access to corporate study trips and site visits to explore market trends and industry best practices.
  • Per diem allowance
  • Free parking
  • Group insurance
  • Sport club access
  • 10 days of annual leave (post-probation)
  • Company outings, quarterly parties

Location: Pink Line MRT: Chaeng Watthana 14 station Exit on the Big C side and take a motorcycle taxi from there.
Map: 
https://maps.app.goo.gl/P9q1hb3SVyadWE8Y7

    If you have any questions or need further information,
    please add us on Line: @cloudcommerce or https://lin.ee/RFgfQPF

        Skills Required

        • Bachelor's degree in Business Administration, Marketing, Communication, or any related field
        • At least 2 years of proven experience in Key Account Management
        • Business-level proficiency in English with a TOEIC score of 600 or above
        • Strong negotiation and analytical skills
        • Proficient in using presentation tools such as PowerPoint or Canva
        • Practical knowledge of CRM systems and MS Office applications
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        The Company
        HQ: San Antonio, TX
        10 Employees
        Year Founded: 2014

        What We Do

        CloudCommerce is a venture tech builder focusing on global e-commerce, logistics, and digital marketing for SMEs in Southeast Asia, offering platforms like FastShip, CloudMall, and KOLLAB to help them thrive globally.

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