Key Account Director

Posted 2 Days Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Cloud • Information Technology • Software • Consulting
The Role
Manage and grow major technology and financial services accounts by strengthening executive relationships, developing strategic account plans, identifying cross-sell opportunities, and protecting revenue and gross profit. Monitor contract performance, delivery risks, and opportunities while coordinating sales, marketing, product, and delivery teams to ensure client satisfaction and optimized service delivery.
Summary Generated by Built In
Key Account Director 

We are a leading PE-backed tech and digital transformation business specialising in application engineering and support, cloud, data and AI and security. We differentiate in our ability to solve legacy systems challenges, helping organisations transition to more agile and efficient solutions. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency.
We are seeking a dynamic, high-performing and results-driven Key Account Director to join our team. The role will be pivotal in maximising revenue per contract and protecting our position through monitoring sales and delivery. Engaging with Key Account requirement owners to ensure delivery is optimised – bringing TXP practices where appropriate. The Key Account Director will provide a dashboard view of the account in terms of contract performance and report back to the Account team and management around emerging risks and opportunities.  
Key Responsibilities:
  • Manage relationships with major clients, ensuring high levels of satisfaction.
  • Identify and pursue opportunities for cross-selling additional solutions to key accounts.
  • Serve as an advisor to key accounts, focusing on sustaining and expanding account value.
  • Support company revenue and gross profit targets through effective account management.
  • Contribute to overall business objectives by fostering strong client partnerships.
  • Develop and maintain strong, long-lasting relationships with key stakeholders within client organisations, fostering trust and open communication. 
  • Collaborate with clients to develop strategic account plans that outline growth opportunities, engagement strategies, and expected outcomes. 
  • Work closely with sales, marketing, product and delivery teams to ensure alignment in service delivery and to provide clients with world-class integrated solutions. 

Requirements:
  • Proven experience in key account management and development within the technology and FS/Insurance sectors.
  • Demonstrated ability to deliver comprehensive, positive client experiences.
  • Track record of building productive relationships with C-suite executives resulting in increased revenue and gross profit.
  • Demonstrated sales track record in Insurance, Banking, or the broader Financial Services industries is preferrd. 

Benefits:
  • Uncapped OTE- high earning potential for top performers.
  • 25 days annual leave (plus bank holidays).
  • An additional day of paid leave for your birthday (or Christmas eve).
  • 4% Matched employer contributed pension (salary sacrifice).
  • Life assurance (3x).
  • Access to an Employee Assistance Programme.
  • Private medical insurance through our partner Aviva.
  • Cycle to work scheme.
  • Corporate eye-care vouchers.
  • Access to an independent financial advisor.
  • 2 x social value days per year to give back to local communities.

Grow with us:
Work on exciting new projects
If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.
Career growth – we’ve got you!
We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.
Be part of the TXP growth journey
We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.

Skills Required

  • Proven experience in key account management and development within the technology and financial services or insurance sectors
  • Demonstrated ability to deliver comprehensive, positive client experiences
  • Track record of building productive relationships with C-suite executives that increase revenue and gross profit
  • Sales experience in insurance, banking, or broader financial services industries
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The Company
2 Employees
Year Founded: 1999

What We Do

TXP (Technology x People) is a UK-based digital transformation and technology consulting company that helps organisations modernise at pace and scale. It combines consulting expertise, software and development services, technology delivery, and resourcing to solve complex business challenges. Its capabilities span cloud, cybersecurity, data and AI, legacy modernisation, application development, digital transformation, and talent acquisition, supported by a network of technology professionals.

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