Key Account Associate

Posted Yesterday
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Bengaluru, Karnataka, IND
In-Office
Mid level
Cloud
The Role
Manage and grow key client accounts across global and local markets. Responsibilities include building client relationships, serving as the primary contact, coordinating internal teams, supervising account teams, preparing account reports and forecasts, developing customized solutions, negotiating contracts, and achieving sales and client growth targets.
Summary Generated by Built In
Job Title: Key Account Associate
Location: Bangalore
Experience: 2-4 Years
Employment Type: Full-time

About Our Company: CloudThat, founded in 2012 by Bhavesh Goswami, is India’s first company to offer comprehensive cloud consulting and training. Headquartered in Bengaluru with global offices, it has delivered 350+ projects and trained 850K+ professionals across 30+ countries.
A top-tier partner with AWS, Microsoft, Google Cloud, and Databricks, CloudThat is the only company globally to win all three major cloud training awards in 2025. It also holds multiple prestigious partnerships and was certified as a Great Place to Work® in 2025, highlighting its innovation-driven, people-first culture.

About the Role: Key Account Associate will be responsible for identifying and developing new business opportunities across global and local markets. The role involves daily engagement with prospective and existing clients, generating and qualifying leads, and managing key accounts to drive business growth. Manager will present the company’s capabilities to international and domestic prospects, follow up on client requirements, and ensure alignment with business needs. Success in this role will be measured by the ability to consistently achieve sales targets, expand the client base, and strengthen long-term customer relationships.

Key Responsibilities:

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.
  • Acting as the main point of contact between key clients and internal teams.
  • Supervising the account teams assigned to each key client.
  • Communicating and collaborating with the cloudThat internal departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
  • Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.

Requirements (Must-Have):

  • Proven experience in key account management.
  • Proficient in all Microsoft Office applications as well as CRM software.
  • The ability to build rapport with key clients.
  • The ability to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service skills.
  • Excellent communication skills.

Good to Have:

  • Proficient in all Microsoft Office applications as well as CRM software
  • Bachelor's degree in business administration, sales, or related field. MBA will be an added advantage.

What We Offer:

·      Competitive salary and performance bonuses.
·      Learning & development opportunities.
·      Collaborative and diverse team environment.
·      Be a part of the ONLY company in the world to be recognized by Microsoft, AWS, and Google Cloud with prestigious awards in 2025.

Application Process:

Shortlisted candidates will be contacted for a Virtual/Face to Face interview. Our process includes a [5–rounds of interview].

Equal Opportunity Statement:

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, gender, sexual orientation, age, or disability status.

Skills Required

  • Proven experience in key account management
  • Proficiency in Microsoft Office applications and CRM software
  • Ability to build rapport with key clients
  • Ability to handle multiple client accounts
  • Strong negotiation skills
  • Leadership skills
  • Exceptional customer service skills
  • Excellent communication skills
  • Bachelor's degree in business administration, sales, or a related field
  • MBA
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The Company
HQ: Tampa, FL
375 Employees
Year Founded: 2012

What We Do

CloudThat is the first company in India to offer Cloud Training & Cloud Consultancy services for mid-market & enterprise clients from across the globe. Founded by Bhavesh Goswami, an ex-Amazonian with more than 17 years of experience in the Cloud Computing space, CloudThat has been empowering tech professionals with the best cloud training and cloud consulting services. Our journey in the Cloud space has won us many accolades, such as the prestigious Finalist of Microsoft Learning Partner of the Year Awards 2022 and 2020. CloudThat is also a proud AWS Advanced Consulting Partner, VMware Authorized Training Reseller, Google Cloud Platform Partner, Microsoft Gold Partner and Databricks Partner. Since our inception in 2012, we have trained over 500K IT professionals from fortune 500 companies in different types of cloud computing technologies such as Microsoft Azure, Amazon Web Services, Artificial Intelligence, Machine Learning, Google Cloud Platform, IoT, OpenStack, and OpenShift, DevOps, MongoDB, Big Data and more. We have also delivered over 200 AWS consulting services to top companies in need of cloud solutions. We have a global presence with offices in Bengaluru (India), the UK, and the USA. Our on-site and pre-scheduled public batches are available in different IT-centric cities in India and Overseas.

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