Key Account Amazon Marketplace Director

Posted 10 Days Ago
Be an Early Applicant
Bioggio, Ticino, CHE
In-Office
Expert/Leader
Fashion • Retail
The Role
Owns profitable Amazon and marketplace growth across Vendor Central and Seller Central. Manages channel P&L, business planning, pricing, promotions, assortment, inventory coordination, account health, merchandising, content, advertising, launches, commercial events, analytics, and KPI reporting. Serves as the primary interface with Amazon, agencies, and internal teams while driving operational excellence, stakeholder alignment, and long-term marketplace performance.
Summary Generated by Built In

The Key Account Amazon & Marketplace Director is responsible for driving profitable and sustainable growth of the brand on Amazon, managed both as a Vendor (1P) and as a Marketplace Seller (3P), and for contributing to the development of the broader marketplace strategy.

Acting as the key interface between Amazon, external partners/agencies (if applicable) and internal teams, the role owns the commercial performance of the channel, supports Amazon P&L management and ensures operational excellence, brand consistency and long-term growth.


CORE JOB RESPONSIBILITIES

P&L and Business Management

  • Ownership and management of the Amazon related P&L, ensuring achievement of sales, margin and profitability targets.
  • Definition and execution of annual and quarterly business plans across Vendor Central (1P) and Seller Central (3P)
  • Define and execute growth initiatives through pricing strategies, promotions, retail programs, advertising and assortment planning
  • Manage and coordinate external Amazon agencies or service providers, ensuring alignment with commercial objectives

Amazon Vendor & Seller Operations Management

  • Manage day-to-day operations across Amazon Vendor Central and Seller Central accounts
  • Work with inventory planning and oversee purchase orders, forecasts and stock availability
  • Monitor account health, compliance and operational KPIs to ensure continuity of business
  • Collaborate with Supply Chain and Operations teams to support accurate demand planning and execution

Merchandising and Marketing Management

  • Coordinate the planning and execution of product launches on Amazon, working cross-functionally with Product, Marketing and Merchandising teams
  • Manage and optimize Amazon content, including product detail pages, brand store, A+ content and visual assets
  • Plan and execute key commercial events such as Prime Day, Black Friday and Cyber Week
  • Support and manage Amazon Advertising activities (Sponsored Ads, DSP if applicable) to maximize visibility and ROAS

Reporting and Analytics

  • Overview performance through Amazon analytics and internal reporting tools
  • Track and analyze key KPIs including revenue, contribution margin, traffic, conversion rate and buy box performance
  • Identify insights and opportunities to improve performance and support data-driven decision making

Additional Responsibilities
Carry out additional tasks and projects as assigned in line with business needs.


Requirements
  • Relevant experience in ecommerce roles with direct involvement in Amazon marketplace management (Vendor Central and/or Seller Central)
  • Strong understanding of Amazon operations, merchandising and performance drivers
  • Solid analytical skills with ability to interpret data and KPIs
  • Expertise working with Excel for Data Analysis
  • Strong commercial mindset with negotiation and stakeholder management skills
  • Experience working with external agencies and cross-functional teams
  • Good organizational and project management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and stakeholder management skills
  • Fluent in English; additional languages are a plus

Benefits
  • An International, fresh and dynamic working environment   
  • Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Community
  • Arts, sports and social events outside the office, thanks to our Guess Fun activities!
  • Training & Development platform and paths
  • Discount on our products both online and in stores

Don’t miss your chance to join a progressive and sustainable global company, which is constantly looking for new challenges and opportunities to grow in a competitive and tough market.

Guess promotes a people-first workspace, where their well-being and their development are part of the history and the success of the brand.

Do you think we’re a good match for you? Apply now to be part of our family!

Skills Required

  • Relevant experience in ecommerce roles with direct involvement in Amazon marketplace management
  • Experience with Amazon Vendor Central and/or Seller Central
  • Strong understanding of Amazon operations, merchandising, and performance drivers
  • Solid analytical skills with ability to interpret data and KPIs
  • Expertise working with Excel for data analysis
  • Strong commercial mindset
  • Negotiation and stakeholder management skills
  • Experience working with external agencies and cross-functional teams
  • Good organizational and project management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication skills
  • Fluency in English
  • Additional languages
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The Company
HQ: Los Angeles, CA
1,419 Employees
Year Founded: 1981

What We Do

Guess Europe Sagl is a global lifestyle brand established in 1981, which designs, markets, distributes, and licenses a collection of contemporary apparel, denim, handbags, watches, eyewear, footwear, and other consumer products. It operates in the Clothing and Clothing Accessories Retailers and Wholesale trade in textiles industries.

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