Fault management Engineer for TX & IP – is an engineer responsible to perform remote provisioning and fault management of network elements, activation and termination of features, coordination and dispatching the field resources necessary to fulfill such changes on site, performs or supervises routine moves, additions, changes and deletions.
- Answer in time to all requests related to incidents that require expertise and support
- Checks daily planning and performs tasks accordingly
- Tasks include architecture, plans, design before implementation. These require certifications for respective equipment – Nokia (fALU), Cisco, Juniper
- Escalation to vendors, follow up and execution of changes suggested for solutions and closure of incidents
- Create RCA reports and documents with “lessons learned” when requested by either Nokia or the customer
- Checks and updates periodically Work Instructions received from customer
- Creates and tests new Work Instructions in collaboration with customer team
- Identifies and develops potential automation use cases
- Spanish minimum level B1
- Configuration and fault Management Experience
- Ability to troubleshoot and manage complex issues and work with counterparts in solving the issues
- Process oriented, presentation skills
- Availability to work during nights and for on-calls
- Network Management & Operation experience minimum 2 years, IP experience minimum 1 year
- Product knowledge of Nokia (fALU) ROUTER 7705/7750, 7120 and/or Cisco SWITCH 6450/6900
- Knowledge of WDM technology and products (Nokia 1830 PSS)
- Able to develop and improve existing working procedures and processes
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible working arrangements to support work–life balance
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Medical insurance plan and annual reimbursements for dental, eyeglasses, or lenses
- Sports, wellness, and culture reimbursements, including monthly support for activities, kindergarten, and after-school expenses
- Ticket Restaurant e-card and transportation allowance for daily convenience
- Generous referral bonus for referring qualified candidates
- 24+ paid vacation days and three annual bonuses (Performance, Christmas, and Easter)
- Well-being programs to support your mental and physical health
- Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
- A learning culture that promotes continuous personal and professional growth – for your role and beyond
Skills Required
- Spanish language proficiency minimum B1
- Configuration and fault management experience
- Ability to troubleshoot and manage complex network issues
- Process oriented with presentation skills
- Availability to work nights and participate in on-call rotations
- Network Management & Operation experience minimum 2 years
- IP networking experience minimum 1 year
- Product knowledge of Nokia (fALU) Router 7705/7750/7120
- Product knowledge of Cisco Switch 6450/6900
- Knowledge of WDM technology and Nokia 1830 PSS
- Certifications for respective equipment (Nokia fALU, Cisco, Juniper)
- Ability to develop and improve working procedures and processes
- Experience escalating to vendors and following up on vendor solutions
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
