Junior Traffic and Workflow Coordinator

About the role

Irvine Partners is looking for a highly organised and proactive Junior Traffic & Workflow Coordinator to manage and coordinate the flow of work both within individual client accounts and across our internal teams.

The role will be responsible for maintaining visibility of all live deliverables, action items, deadlines, approvals and dependencies, ensuring that work progresses smoothly from client briefing through to final delivery.

Working closely with account management, content, strategy, creative, digital and production teams, the coordinator will ensure that every action has a clear owner, deadline and status, and that outstanding work is proactively followed up.

What you will be responsible for: 

Account-level workflow management

• Maintain accurate, up-to-date trackers for allocated client accounts, capturing all live workstreams, deliverables and individual action items.
• Track the progress of work within each account, from initial briefing through drafting, internal review, client feedback, revisions, approval and completion.
• Ensure every action has a clearly identified owner, deadline, status and next step.
• Follow up proactively with account teams and internal contributors to keep work moving.
• Monitor outstanding client feedback and approvals, working with account managers to identify and escalate delays.
• Ensure current priorities are clearly visible, followed by upcoming work and completed actions.
• Flag overdue deliverables, missing information, dependencies and potential bottlenecks before they affect delivery.
  

 Account and production coordination

•  Coordinate workflow and handovers within the account teams, and raise requests for design and content support with the Traffic Manager.
• Help schedule  account work according to agreed priorities and deadlines.
• Track dependencies between teams and ensure the next person in the workflow knows when an action is ready.
• Identify conflicting deadlines and potential capacity issues, escalating these to the relevant team leads.
• Maintain a consolidated view of live work across allocated accounts.

Reporting and workflow improvement

• Provide regular updates on live deliverables, overdue actions, upcoming deadlines and blockers.
• Ensure account trackers are consistently structured, formatted and maintained.
• Support the implementation of efficient workflow processes and tools.
• Help improve accountability, visibility and on-time delivery within allocated accounts.

Experience and skills

• 1–3 years' experience in traffic coordination, project coordination, agency operations or a similar role.
• Experience within a PR, creative, advertising, digital or communications agency preferred.
• Excellent organisational skills and attention to detail.
• Confidence in following up with multiple teams and managing competing deadlines.
• Strong Google Sheets skills and familiarity with workflow management tools.
• Proactive problem-solving skills and the ability to identify risks early.
• Clear, professional communication and a collaborative approach.

What success looks like

• Every active client deliverable and action is captured and assigned.
• Account teams have an accurate, real-time view of their work.
• Deadlines, client feedback and internal approvals are actively tracked.
• Bottlenecks and overdue actions are escalated before they become delivery issues.
• Internal teams have visibility of what is required, by whom and when.
• Fewer missed deadlines, duplicated efforts and overlooked actions.

Reporting and accountability

The role will report into the traffic manager and work closely with account leads and department heads. The coordinator is responsible for workflow visibility, tracking, follow-up and escalation. Account leads retain responsibility for client relationships, delivery quality and account priorities, while individual task owners remain accountable for completing their assigned work.