You are creative, organized, and are comfortable drafting content in working sessions with subject matter experts (SMEs), including product managers and software developers. You realize the value of great editing and work with your teammates to edit their content and to implement their feedback in your content.
Your work is consistent, concise, and clear—you know who your audience is and how to tell an engaging, impactul story. You understand hierarchy, taxonomy, content flow, and formatting so that users can easily find exactly what they need.
Principal Responsibilities
We are seeking an entry or junior level technical writer to create internal and client-facing documentation, which clearly explains how to use our products and informs the interactive courses we build. Our mission is to empower the people who serve our clients and to offer our clients direct access to answers so they may be self-reliant and delighted.
In addition to creating original product documentation, you will work on existing documentation to replace it with curated content, and you may create technical documentation for our software developers. You will help maintain internal resources, such as our Acronym and Jargon Guide, video library, and style guide.
You will assist in producing documentation for clients, including user guide articles, key product updates (release notes), and embedded application help (such as tool tips).
Qualifications/Experience
- 0-4 years years experience
- Excellent written and verbal communication skills
- Fast learner and collaborative team member
- Three Cs: Consistent, Concise, Clear
Tools/Skills
- Confluence experience a plus
- Markdown a plus, with Tailwinds an added bonus
- Ability to organize projects, with Jira exposure a plus
- Content/graphics/video tools experience a plus, such as SnagIt, Canva, Loom, and Adobe Creative Cloud
- Taxonomy/hierarchy and templating knowledge
- UX writing interest
- HTML/CSS a plus
- Familiarity with code structure (preferably Java and/or Python) a plus
- Gitlab branching a plus
Top Skills
What the Team is Saying
What We Do
Enfusion, a Clearwater Analytics company (NYSE: CWAN), helps investment managers solve their most pressing challenges by approaching innovation from a fundamentally different perspective. Our cloud-native, multi-tenant architecture powers continuous innovation, non-disruptive upgrades, and unmatched speed to market for institutional investors. We empower them to see clearly—so they can act with confidence.
From hedge funds to asset managers, we support firms in streamlining operations and scaling efficiently, so they can remain focused on performance and strategy. Our global team supports over 14,500 investment managers across nine global offices on four continents.
Follow Clearwater (https://builtin.com/company/clearwater-analytics) to stay informed on how we’re driving the future of investment technology—together.
Why Work With Us
Enfusion is your opportunity to pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. Our environment is collaborative and entrepreneurial. We’re self-starters who work together to solve challenges and propel our mission forward. Enfusion is where your future meets the future of finance.
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Enfusion, a Clearwater Analytics company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
