- Contributes to the implementation of IT ops (Service Desk, Network Security)
- Coordinates employee activities (on/off-boarding, change orders)
- Maintain & organise an inventory of IT hardware, s/w licenses
- Provide hardware support
- Configure, install, and test software upgrades
- Resolve technical problems on Tier1
- Provide application support for all enterprise apps
- Direct unresolved issues to the next level of support personnel
Requirements
- Experience in network administration, firewalls, and inter-intranet systems.
- Understanding of Apple macOS and iOS
- Understanding of MS Office 365 and Google apps.
- Familiarity with Bash/Apple script is an advantage
- Proficiency in macOS administration is essential.
- Must have excellent troubleshooting skills and the ability to find solutions independently.
- Self-management and problem-solving abilities are essential.
- Good written and verbal English skills are required.
Benefits
- Powerful Mac, large screen monitor & accessories
- Comfy workspace with a height-adjustable desk
- Social guarantees and health insurance after the first 3 months (sport, dentistry, etc.)
- Company-sponsored professional training, certifications, and conferences
- Friendly and experienced team members who will support your professional growth
- Social events - team building, corporate events
- Paid lunch in the office
- Paid parking space
- Flexible working hours
- Option to work remotely
Top Skills
What We Do
Epic Frog - is a versatile IT development company providing on-demand software design and further continuous maintenance of created products. We develop distinctive digital solutions for finance-related industries such as Fintech, Paytech, and banking.
At Epic Frog, we specialise in elaborating:
- web and mobile applications;
- internal IT systems for businesses;
- websites with back-end processes of different complexity;
- apps and websites with a different types of design;
and many other software technologies.
We can execute the order strictly as per the client's request or advise designing the better fitting logic and more simple, user-friendly systems with the less time-consuming creation process.
Quality is preferred over quantity here. This is why the company has chosen to focus on building a long-term relationship with its clients. We develop, maintain, and stay in partnership for long. We care about providing a genuinely high-level service by all means. It may imply fewer clients but broader projects. As a result, Epic Frog applies a client-centric and overall people-oriented approach to ensure the products we create are made with deep interest, passion and are well-tended after.
Our in-house team brings together talented and experienced IT architects, developers, project managers, business analysts, and other professionals who signify a special personal attitude to the customers we work with. And most of our employees and clients loyally partner with our company enduringly for years
