Junior Site Reliability Engineer

Company Description

IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.

We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.

We are excited to offer a hybrid working environment for our employees. To be successful in this role, there are some requirements to visit our office locations from quarterly to a few times a quarter for workshops, team meetings and collaboration between teams.

Job Description

Mission

Join our maintenance and system administration team in India. This role will be responsible for executing ongoing system maintenance schedules, coordinating DRP exercises, and assisting in release management.

Duties:

• Executing maintenance schedule
• Coordinating DRP Exercises
• Troubleshoot during production incidents
• Accept Mentorship from Senior Team Members
• Demonstrate Practical Knowledge in two of the following areas: Release Management, Web Application Development, Linux Administration, Network/Data Center Operations, Source Control Management, Database Administration/Migration(NoSQL and SQL)
• Contribute to design and strategy conversations
• Participate in off hours on-call rotation
• Participate in 1st/2nd level on hours support rotations
• Enforcing compliance requirements
• Manage cloud costs

Individual Outcomes:

• Can plan, estimate, commit, and execute on current sprint’s deliverables
• Can onboard in 30-60 days from hire date.
• Taking to a full complement of points in each sprint
• Comfortable soloing off hours on-call rotation
• Comfortable with most response plays for on-hours support and delivering within SLA
• Willing to enforce Compliance Standards
• Willing to enforce Architectural and Operational Standards or production applications
• Willing to monitor AWS costs
• Willing to hold themselves accountable to our SLAs

Team Outcomes:

• Commitment to continuous improvement
• Willing to meet SLAs for continuity and uptime
• Willing to commit to goals and accept accountability.
  

Qualifications

Qualifications and Competencies:

• Bachelor's Degree in Computer Science or equivalent experience.
• 1-3 years of Development, Devops, or Data Center Experience
• Experience with common GitHub developer practices and paradigms.
• Excellent verbal and written communication skills

Requirements

• Familiarity with bash and python scripting
• Bachelors in CS or related field
• Can demonstrate theoretical understanding containerization
• Can demonstrate theoretical understanding of common devops concepts(CI/CD, configuration management, principle of least access, etc.)
• Practical or classroom experience with AWS

Any of the following are a plus

• Docker
• Terraform
• Linux
• Experience with one or more build tools(Jenkins, CircleCI, Travis, etc.)
• AWS or Azure Cloud Administration
• Bachelors in CS or related field
• Java
• Ansible
• Rundeck
• Network Administration

Additional Information

What does IntegriChain have to offer?

• Mission driven: Work with the purpose of helping to improve patients' lives! 
• Excellent and affordable medical benefits + non-medical perks including Flexible Paid Time Off and much more!
• Robust Learning & Development opportunities including over 700+ development courses free to all employees

#LI-YG1

IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.