We’re looking for a Junior React Engineer with strong technical support skills to join our team. You’ll be supporting users of our AI agentic platform, which acts as a virtual CTO and developer—transforming project briefs, mockups, or screenshots into working full-stack applications.
This role is ideal for someone early in their career who is excited about both hands-on coding and user support, and is eager to grow in a modern AI-first product environment.
Responsibilities- Investigate and troubleshoot user-reported issues related to the AI agentic development platform. 
- Provide technical support to users building full-stack apps (React frontend + Python/FastAPI backend). 
- Reproduce bugs, analyze stack traces, and identify possible root causes. 
- Research and understand technical problems encountered by non-technical users. 
- Communicate solutions clearly to both technical and non-technical users. 
- Collaborate with engineering and product teams to relay feedback and improve the user experience. 
- 1+ year of experience with React.js in a modern JavaScript/TypeScript development environment. 
- Strong problem-solving and debugging skills. 
- Good communication skills; English level B2 or higher. 
- Ability to work night shifts and occasional holidays (on rotation). 
- Willingness to visit Cebu or Manila office in emergency situations (very rare). 
- Comfortable using tools like Git, terminal, browser dev tools, etc. 
- Competitive compensation 
- Long-term opportunity in a fast-growing tech company 
- A friendly, professional team environment 
- Paid PTO 
- Remote work setup (with very rare emergency office visits) 
- Opportunities to work on cutting-edge AI development tools 
Top Skills
What We Do
                                    HW Tech is a division of Helpware company focused on innovative software development. Formed as a result of merging ETEAM and Unicsoft, it brings together 20 years of collective experience in software engineering, cloud and DevOps solutions, digital transformation, and innovative technologies like AI, ML, and DLT.
With over 800 seasoned developers, 200+ completed projects, and a 90% CSAT score, we empower healthcare, pharmaceuticals, and fintech businesses with impactful solutions that transform complex processes and drive efficiency.
Holding ISO, AWS, and many other certifications, HW Tech helps both startups and Fortune 500 companies excel in regulated markets by navigating stringent compliance regulations, ensuring bulletproof data security, and bringing high-quality processes to every project.
Helpware Parent Company https://www.helpware.com
                                
 
                            





