Junior Program Support Specialist

This position is located in USAID's Bureau for Inclusive Growth, Partnerships, and Innovation (IPI), in the Front Office, and provides support to the IPI, in the Front Office, and provides direct support to the Deputy Assistant Administrator who oversees the Gender Equality and Women's Empowerment Hub, and Inclusive Development Hub. The Inclusive Development (ID) Hub serves as the government's leader in promoting integrated development approaches to ensure full social participation in the development process by all involved, specifically by promoting participation from the world's underrepresented, historically-marginalized groups including children in adversity, youth, Indigenous Peoples, persons with disabilities, and LGBTQI+ persons. The Gender Equality and Women's Empowerment Hub (GenDev) provides strategic leadership, cross-sectoral expertise, training, and technical assistance on USAID's gender equality and women's empowerment programming worldwide, including gender-based violence and women's economic empowerment. Both Hubs are supervised by a single Deputy Assistant Administrator.

The Program Support Specialist is responsible for providing support to IPI leadership, performing program support and administrative-type tasks such as scheduling briefings and meetings, preparing notes and briefing materials, and maintaining budget and program files. The incumbent will also be expected to perform some analytical-type tasks such as collecting, compiling, and analyzing data for various program documents, assisting with public and internal communications materials and events related to GenDev and ID portfolios and priorities, and designing and maintaining spreadsheets in support of financial and program tracking systems.

1. Assists technical staff in the preparation of various program and portfolio-related documents and correspondence such as backgrounders, public fact sheets, presentations, project authorization documents, action memos, and waivers, ensuring that all documentation is complete and in compliance with client rules, regulations, and standards.

2. Maintains/or provides assistance with administrative and financial tracking systems, and assists in the design and maintenance of spreadsheets and databases to support these systems.

3. Organizes technical and/or statistical information, conducts background research, liaises with internal and external stakeholders and develops draft content for both public and internal communications products.

4. Drafts talking points and compiles background briefing material and contributes to slide decks, fact sheets or similar outreach products for principals' engagement in public events.

5. Collects and compiles data for use in regular and ad hoc reporting on the status of programs from various sources such as cooperating agency reports, client reports and documents, and technical staff.

6. Maintains calendars and schedules appointments for the DAA based on the knowledge of their activities, regularly scheduled meetings, and ad hoc meetings.

7. Reserves conference rooms or other appropriate facilities, prepares agendas, notifies participants, sets up needed equipment and assembles relevant background and informational materials.

8. Receives and directs inquiries (through email, phone, in-person, and other channels) to appropriate staff members.

9. Routes communications, including clearance of official correspondence, with Bureaus and other operating units and responds to routine requests for information.

10. Coordinates clearance process for documents requiring clearance by management.

11. Receives, tracks, and controls incoming actions, ensuring compliance with regulations and deadlines.

12. Assists members of the management team with travel scheduling, vouchering, and reporting Assists by making photocopies, sending emails, and maintaining schedules as necessary.

13. Prepares packages for courier pickup.

14. Maintains address, telephone, file and receives, escorts, and announces visitor's list.

15. Coordinates and manages special projects as requested.

16. Performs other duties as assigned.

• Ability to obtain and maintain Secret Clearance level• Knowledge of development and humanitarian assistance issues, including a working understanding of inclusive development concepts.• Ability to assess problem situations, identify causes, and generate solutions and recommendations to resolve problems.• A collaborative team player with great initiative and an ability to work independently.• Relevant skill set related to graphic design and web-based platforms with experience ensuring online compliance for users with disabilities.• Demonstrated experience in organizing virtual and in-person stakeholder meetings and engagements.• Ability to use and manage organizational social media platforms.• Demonstrated ability to stay highly organized, with excellent follow-through.

Requires up to three years of relevant experience and a B.A./B.S. degree.

Estimated Schedule:• Full-time - 40 hrs/week• Telework Eligible (in office 3 days/week)

For over ten years, Highlight has provided Development and Modernization, Secure IT, and Mission Solution services to our federal government customers. Our team knows the technology; we understand how our customers and their stakeholders work; and we know how to implement industry best practices to deliver high-quality, end-to-end solutions that minimize risk and maximize results.

Since our inception, Highlight has had an employee-first mindset. Our mission is to provide employees with rewarding and impactful career opportunities. In 2021, Highlight's founder, Rebecca Andino, implemented an Employee Stock Ownership Plan to embody and expand our culture of transparency, teamwork and rewarding the work of our employees. By becoming an ESOP, our employee-owners share in the success of the company through their ownership stake. To learn more about ESOPS, check out: www.esopinfo.org.

We're an Equal Opportunity Employer (EOE) that empowers our people to fearlessly drive change - regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other characteristics. Our team is dedicated to foster diversity within our teams to promote creativity, innovation, and teamwork to deliver the best solutions for our customers.

To receive compensation and benefits information for this role, contact us or email us at [email protected] Please include the Req ID (this is at the top of the posting under the position title) in the subject line of the email.

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