GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce in excess of 1,700 and operations in 40+ countries.
The company is looking to add Junior Product Champions / Domain Experts to support local business units in commercializing and deploying advanced services. These roles will focus on one of the following areas: Reservoir and Source Rock Evaluation, Drilling Solutions, Digital and Data Management, or Laboratory Services. www.geolog.com
THE POSITION
The Product Champion / Domain Expert for Advanced Services is responsible for support Geolog operations people and end-customers on Advanced Service(s) under his/her responsibility. He/She is someone who sees value, masters every aspect and acts as the reference person and expert within the company for a product, or a service or group of products / services.
He/She is the interface for the products/services under his responsibility with the R&D engineers of reference and helps in the creation and development of the product in a systematic fashion.
He/She is also in charge of the production / revision of manuals, training modules, data sheets and marketing support material for the product of reference.
The Product Champion / Domain Expert generates support for the product, realizes the marketing potential and continuously advocates the product.
Responsibilities include, but not limited, to:
- To provide support to Advanced Services Specialists (in relation to the product/service under his/her responsibility).
- To keep, to have available and updated all the related standard reporting formats, procedures and quality controls in relation to the product/service under his/her responsibility.
- To create, to update and to archive the manuals for the product/service under his/her responsibility.
- To prepare and keep updated the training program and the material in support in relation to the product/service under his/her responsibility. Eventually deliver training courses, either to trainers , either to field engineers.
- To support the set-ups and the start-ups of new projects, when possible contributing in the installations.
- To provide the quality check of logs and reports produced in the projects under his/her responsibility.
- To keep an updated experience record tracking the projects where the product/service under his/her responsibility were provided.
- To liaise with Leonardo, technical department and R&D to track recurrent issues and suggest improvements.
- To support and be the first person to contact for customers for questions in relation to the product/service under his/her responsibility.
- To keep up to date on technology innovation and be prepared to make recommendations.
- To provide feedbacks and suggestions to hardware and software R&D departments.
- To prepare systematically a monthly synthetic report to management, including service and financial KPIs. The report should also include a market share estimation and a competition overview section.
REQUIREMENTS
- University graduate with 3 years of experience in Surface Logging service as Data Engineer / Specialist or cooperating with R&D;
- Demonstrated deep competence and understanding of every aspect of the product/service under his/her responsibility, including technical and commercial ones;
- Strong problem-solving attitude on the relevant hardware and software architectures;
- Ability to listen and ability to communicate effectively with managers, peers and GEOLOG Organization, both in written and verbally;
- Ability to listen and ability to communicate effectively with customer, both in written and verbally. He must be capable to understand their problems and propose effective solutions;
- Team player with ability to work within culturally diverse environments;
- Availability for international travel;
- Demonstrated ability to draft and implement manuals and procedures;
- Strong oral and written English essential. Spanish, French an advantage;
- Ability to develop strong professional relationships with those he/she interacts with and inspire trust and confidence; diplomatic and persuasive style;
- Ability to exercise his/her discretion and independent judgment;
- Uses logic to solve problems with effective solutions;
- Learns quickly and adapts to new situations and changes
- Is personally committed to continuous improvement;
- A high level of drive, creativity and motivation to deal with problems;
- Manages and provides support, coaching and guidance to all employees, acts as a role model for all personnel and helps to build and maintain effective teamwork
Skills Required
- University graduate with 3 years experience in Surface Logging service as Data Engineer / Specialist or cooperating with R&D
- Demonstrated deep competence and understanding of every aspect of the product/service including technical and commercial aspects
- Strong problem-solving attitude on relevant hardware and software architectures
- Ability to communicate effectively, orally and in writing, with managers, peers, GEOLOG organization and customers
- Ability to draft and implement manuals, procedures, training modules and data sheets
- Experience creating and maintaining standard reporting formats, procedures and quality controls
- Ability to support set-ups and start-ups of new projects and contribute to installations
- Ability to perform quality checks of logs and reports
- Proven ability to build strong professional relationships, exercise discretion, independent judgment and persuasive diplomacy
- Team player able to work in culturally diverse environments
- Availability for international travel
- Strong oral and written English
- Spanish or French language skills
- High drive, creativity, motivation and commitment to continuous improvement
- Ability to manage, coach and provide guidance to employees and act as a role model
What We Do
GEOLOG International is an independent specialist in surface logging, drilling intelligence, and formation evaluation, operating in over 40 countries. The company provides real-time subsurface measurement science and AI-driven reservoir characterization for the energy industry, including oil and gas, geothermal energy, CCUS, and critical minerals. They focus on delivering accurate data to help operators optimize drilling decisions and improve subsurface analysis.
