Job Title: Junior IT Support
Key Skills: Technical support, Hardware, TCP/IP Network, Microsoft Office 365, Linux
Location: Campinas - SP
Mode: On-site
We at Coforge are hiring Junior IT Support with the following skill set.
Key Responsibilities
- Respond to and resolve requests and incidents reported by users regarding systems and hardware on workstations;
- Install and configure computers, peripherals and accessories for new projects/collaborators;
- Support and update all operating systems available on the network for workstations;
- Evaluate the capacity and performance of workstations;
- Maintain an inventory of workstations, cell phones, peripherals and spare parts for hardware;
- Create and maintain procedures regarding processes, systems and hardware on workstations;
- Request the purchase of workstation, cell phone and peripheral equipment;
- Contribute to initiatives to improve the services offered, methods and processes;
- Contribute to a collaborative work environment, encouraging the exchange of experiences that help in the personal and professional growth of everyone;
- Keep up to date in your area of expertise.
Required Skills & Qualifications
- Knowledge of Windows and macOS operating systems;
- Knowledge of hardware (laptop, desktop, printers and peripherals);
- Knowledge of TCP/IP Network;
- Knowledge of Microsoft Office 365.
- Advanced English.
Preferred Skills
- Knowledge of Linux operating systems;
- Knowledge of Active Directory (AD) on prem and Azure;
- Microsoft administration and security tools (MS Defender, Intune, MDM).
Posted On: 5-10-2026
At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Skills Required
- Knowledge of Windows and macOS operating systems
- Knowledge of hardware, including laptops, desktops, printers, and peripherals
- Knowledge of TCP/IP networking
- Knowledge of Microsoft Office 365
- Advanced English
- Knowledge of Linux operating systems
- Knowledge of on-premises and Azure Active Directory
- Knowledge of Microsoft administration and security tools, including Microsoft Defender, Intune, and MDM
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
Encora Insights
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
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