Junior IT Specialist - OP02265

Posted An Hour Ago
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São Paulo, BRA
In-Office
Junior
Information Technology • Software
Building Software That Moves Industries Forward Together
The Role
Provides internal IT support across macOS, Linux, and Windows environments. Responsibilities include troubleshooting hardware and software, configuring laptops, reinstalling operating systems, managing Google Workspace and Atlassian users and permissions, maintaining technical documentation, managing equipment logistics and inventory, supporting lab networks, and assisting with scripting and automation.
Summary Generated by Built In

We are hiring in Brazil!
🟢 At Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.

We invite a proactive and adaptable IT Specialist to join our IT Support Team at Dev.Pro – a company delivering high-scale projects in POS, restaurant business, healthcare, fintech, and other domains. You’ll work with internal users and contractors across different environments, gaining hands-on experience with a wide range of technologies and tools. This Brazil-based role combines operational responsibilities with day-to-day IT support and troubleshooting.

🟩 What's in it for you:

  • Join a global IT company with 1,000+ specialists and a strong presence in Latin America
  • Work hands-on with Google Workspace, Atlassian tools, operating systems, networks, and lab hardware
  • Build your skills in IT support with opportunities to grow into SRE and DevOps roles

✅ Is that you?

  • Experience troubleshooting hardware, systems, and applications
  • Experience working with macOS, Linux (Ubuntu), or Windows environments
  • Experience configuring laptops, reinstalling operating systems, and setting up software
  • Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
  • Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
  • Experience sourcing and managing IT equipment
  • Ability to create and maintain clear documentation
  • Intermediate+ English level
  • Strong communication, collaboration, and problem-solving skills
  • Proactive, responsible, and team-oriented mindset with a willingness to learn

Desirable:

  • Familiarity with SaaS systems and cloud services
  • Previous experience in IT support, helpdesk, or system administration environments

🧩Key responsibilities and your contribution

In this role, you’ll support day-to-day IT operations, equipment management, and technical troubleshooting.

  • Support and administer macOS, Linux (Ubuntu), and Windows environments
  • Troubleshoot and resolve hardware, system, and software issues
  • Configure laptops, reinstall operating systems, and set up required software
  • Manage users and permissions in Google Workspace, Atlassian, and other platforms
  • Create and maintain organized technical documentation
  • Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
  • Support and maintain internal lab environments and networks
  • Assist with basic scripting tasks and automation initiatives

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we hire

💻 LinkedIn Page

📈 Our website

💻IG Page

By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.

Skills Required

  • Experience troubleshooting hardware, systems, and applications
  • Experience with macOS, Linux Ubuntu, or Windows environments
  • Experience configuring laptops, reinstalling operating systems, and setting up software
  • Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
  • Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
  • Experience sourcing and managing IT equipment
  • Ability to create and maintain clear documentation
  • Intermediate or higher English proficiency
  • Strong communication, collaboration, and problem-solving skills
  • Proactive, responsible, team-oriented mindset with willingness to learn
  • Familiarity with SaaS systems and cloud services
  • Previous experience in IT support, helpdesk, or system administration environments
Am I A Good Fit?
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The Company
HQ: Las Vegas, NC
1,000 Employees
Year Founded: 2011

What We Do

Dev.Pro helps innovative technology companies scale their business by leveraging our software engineering expertise to support them every step of the way. It was founded by entrepreneurs and technologists, with the goal of helping technology-driven companies to develop their innovative software products and grow their businesses. True to our roots, we remain creative and nimble, tailoring our engagement with clients to meet their specific needs. Some come to us for our engineering expertise, some for the rapid delivery, and some for cost efficiency. But what truly sets us apart is the alliance we forge with our clients over time, aligning our success with theirs. None of this would be possible without the people who choose to grow their careers with us. If you're one of the candidates we're in touch with: Dev.Pro recruiters only ever contact candidates from @dev.pro email addresses. We will never ask you to open unfamiliar links, install software, or run code as part of our hiring process. If you receive a suspicious message claiming to be from Dev.Pro, please reach out to us directly at [email protected].

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