Junior HelpDesk Engineer

Posted 23 Days Ago
Be an Early Applicant
Kyiv, Kiev
In-Office
Junior
Database • Analytics
The Role
Provide support for computer hardware and operating systems, setup user workspaces, install software, maintain inventory, and resolve hardware requests.
Summary Generated by Built In

SKELAR is a venture builder that builds international product IT companies, where we recreated the venture capital world. Together with our co-founders, we gather strong teams to kick off and run tech businesses and win in global markets.

We are currently looking for a Junior Helpdesk Engineer to provide support for computer hardware and operating systems.

Requirements:
— 6+ months of experience in a similar position or after graduated IT-university;
— Knowledge and experience working with macOS / Linux / Windows;
— Basic understanding of network protocols and services;
— Good communication skills;
— Love to hardware.
Nice to Have:
— Experience in setting up equipment for online events (streaming);
— Experience with Google Workspace, Slack, O365 services;
— English A1/A2+.

    Responsibilities:
    — Setup user workspace;
    — Install standard software on user’s computers;
    — Maintain issues in ticketing system with user’s computers and provided hardware;
    — Perform regular office IT equipment check;
    — Resolve users’ hardware requests;
    — Fulfill the requirements of Information Security Management System Policies;
    — Maintain inventory of equipment;
    — Organization of online broadcasts for internal communication.

      SKELAR is an environment for self-realization of people who are able to create successful companies. We call such companies the next big everything. We believe in their power and scale.

      In addition to businesses, we are developing the SKELAR foundation, a charitable foundation created by company employees. As part of the initiative, we create and finance projects that contribute to overcoming the consequences of the war and the reconstruction of Ukraine.

      We are committed to developing tech businesses, conquering global markets, and supporting the victory of Ukraine 🇺🇦

      To achieve this, we offer:
      — Eight Infrastructure Teams to help startups tackle various issues, from recruiting to finance and legal matters;
      — A Community of Founders who have launched multiple businesses and can share practical experiences;
      — Internal Clubs by professional areas: marketing, development, finance, recruiting;
      — Training, Courses, and Conference Attendance;
      — Medical Insurance and corporate doctor.

        Let's build the next big everything together!

        Top Skills

        Google Workspace
        Linux
        macOS
        O365
        Slack
        Windows
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        The Company
        Kyiv, Kyiv
        427 Employees
        Year Founded: 2014

        What We Do

        As venture builder, we kick off and run startups with a focus on high tech, data and analytics. Our business: We have eight products in different niches and millions of users around the world (the USA, South America, Europe and Asia). Every year we demonstrate key indicators of growth by 50-60% and continue to expand. Our team: We are proud to have a strong team of 500+ professionals with deep expertise and ambitious goals. Our people are the company's most valuable asset, so we strive to build businesses together with top talents on the market. Our support of Ukraine: - we arrange humanitarian aid; - provide the Armed Forces of Ukraine and the Territorial Defense Forces with the special equipment and ammunition; - annually pay taxes to the state treasury to support the economy; - invest in domestic educational programs so that talented youth could strengthen the country's capacity. If you share our values, strive to create breakthrough projects and seek professional growth, you are definitely the one to join the SKELAR team!

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