This position is open to applicants located in the USA
Dealer eProcess offers innovative solutions that are specifically crafted to meet the needs of automotive dealerships, helping them enhance their operations and improve customer engagement. We strive to enhance our clients online presence and help them achieve their business goals through cutting-edge technology and outstanding support.
We are seeking a motivated and detail-oriented Junior Enterprise Account Specialist to join our dynamic team. In this role, you will assist in overseeing our enterprise client accounts, ensuring they receive exceptional service and support.
Key Responsibilities:
- Assist in the management of enterprise client accounts, serving as a point of contact for inquiries and support.
- Monitor account performance and provide regular updates to clients and internal teams.
- Help coordinate client meetings and presentations.
- Stay informed about industry trends and Dealer eProcess products to provide informed recommendations to clients.
- Work closely with various departments to ensure dealer satisfaction
- Partner with third-party agencies to develop and implement effective dealership strategies.
Qualifications:
- Strong interpersonal and communication skills, with an ability to build relationships with clients.
- Detail-oriented with excellent organizational skills and the ability to manage multiple accounts simultaneously.
- Proficiency in Google Suite.
- Knowledge of CRM systems, with a preference for HubSpot.
- A proactive attitude and a willingness to learn and grow within the company.
- Previous experience in the automotive industry is a plus.
DEP’s Top 5:
- Great benefits
- Collaborative company culture
- Numerous areas for growth
- Engaging work environment
- In-person company/team events
Skills Required
- Strong interpersonal and communication skills
- Detail-oriented with excellent organizational skills and ability to manage multiple accounts
- Proficiency in Google Suite
- Knowledge of CRM systems
- Familiarity with HubSpot
- Proactive attitude and willingness to learn and grow
- Previous experience in the automotive industry
What We Do
Located in the Western suburbs of Chicago, Dealer eProcess is a full service digital partner, with over 1,600 dealer groups across the United States, Canada, and Holland. Founded in 2006, Dealer eProcess upholds a service-first culture mentality. As a leading digital partner, Dealer eProcess has won numerous awards for outstanding customer service, websites, and digital marketing, including DrivingSales.com, AWA (Automotive Website Awards), and more. Dealer eProcess has the answer every dealership is looking for. We use the latest in website design technologies and trends, and mix it together with years of website conversion data to create the most stunning and effective websites for our dealers. As a Google Premier and Bing Select Partner, Dealer eProcess has the ONLY system in the industry that can tell dealerships how many vehicles their digital marketing dollars have sold. We assist on streamlining a dealerships' business. With a full suite of digital products and services including live chat, a trade-in tool, parts catalog, call tracking, service schedule, conquest tool, credit application, and more, Dealer eProcess is not just your typical website vendor.
