Junior Developer

Posted 10 Days Ago
Be an Early Applicant
Barrington, IL, USA
In-Office
Junior
Information Technology • Professional Services • Software • Consulting
The Role
Provide Tier 2 customer-facing support and troubleshooting for GEHC applications, handle help desk tickets, monitor system alerts, perform basic log-based diagnostics and problem simulation, escalate as needed, and learn application development while collaborating with an agile team and senior mentors.
Summary Generated by Built In
Company Description

We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources and meet the ever-changing IT needs and challenges.

In addition, AG offers enterprise resource planning and enterprise application integration, supply-chain management, e-commerce solutions, and B2B public exchanges and B2B process integration solutions. Our company provides application analysis, design, development and programming, software engineering, systems development, testing, integration, and implementation, and management consulting services to various clients – including governmental agencies and private companies – throughout the United States and India.

We provide these services in multiple computing environments and use technologies such as client/server architecture, object-oriented programming languages and tools, distributed database management systems, state-of-the-art networking, and communications infrastructures. Our honest and realistic approach to recruiting dictates that AG does not entice or lure engineers from their employers. We represent only high caliber technical professionals who have committed to making a change required by career.

Job Description

Project Information: Troubleshooting, diagnostics, and general support the development and deployment team at GEHC as well as acting as a liaison with the end customer of GEHC to for new issues and support.

Detailed JD:  

Qualifications/Requirements:

  • Bachelor of Science in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math).
  • Minimum 2 to 3 years of experience in software development using Java/J2EE technologies, Spring, Hibernate, JPA, web services.
  • Knowledge of design patterns and best practices in design and development.
  • Experience with relational databases like oracle, sql server
  • Creative Problem solver.
  • Excellent Analytical and Problem solving skills
  • Work collaboratively as part of a self-organizing scrum team with minimal supervision
  • Participate in verification and testing efforts as needed.
  • Excellent communication and Interpersonal skills.
  • Must be willing to work out of an office located in Barrington, IL
  • Must be willing to take a drug test and submit to a background investigation as part of the selection process.
  • Must be 18 years or older.

Desired Characteristics:

  • Experience with standards like HL7 desired.
  • Agile/Scrum experience preferred.
  • Work with an agile team of 5-6 members through the agile development cycle
  • Attention to detail and ability to think clearly with intent to solve problems
  • Able to clearly articulate and document software designs and strategies

Role Description: As a junior developer and support engineer, this role would be primarily customer facing. The support engineer will be responsible for handling tier 2 help desk tasks that involve responding to customer issues and troubleshooting before forwarding to the next tier of support. In addition, this role would have the opportunity to learn application development and be mentored by senior developers and architects.

Responsibilities:          

  • Work on Help Desk tickets that come in via phone or email
  • Monitor and manage system alerts and notifications and respond accordingly through service tickets
  • Basic troubleshooting via log scan, problem simulation, documenting steps to reproduce problems
  • Improve customer service through fast turnaround of requests as per SLA
  • Working with triage desk to escalate problem as needed

Additional Information

  1. Good comm skills are a big priority
  2. Duration: 6 months 

Skills Required

  • Bachelor of Science in Computer Science or STEM major
  • 2-3 years software development experience using Java/J2EE, Spring, Hibernate, JPA, web services
  • Knowledge of design patterns and development best practices
  • Experience with relational databases (Oracle, SQL Server)
  • Strong analytical and problem-solving skills; creative problem solver
  • Ability to work collaboratively on a self-organizing scrum team with minimal supervision
  • Participate in verification and testing efforts as needed
  • Excellent communication and interpersonal skills
  • Willingness to work on-site in Barrington, IL
  • Willingness to take a drug test and submit to a background investigation
  • Must be 18 years or older
  • Experience with HL7
  • Agile/Scrum experience
  • Able to clearly articulate and document software designs and strategies
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The Company
125 Employees

What We Do

Atria Group LLC, also operating as Atria IT, is a specialized IT staffing and consulting firm headquartered in Plano, Texas. The company provides comprehensive workforce solutions, including staffing, consulting, software development, and training services, specializing in enterprise solutions for small to medium-sized businesses. Their primary objective is to assist these enterprises in maximizing their IT resources to meet evolving technological challenges.

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