About Us
At UNIFIN Inc., we are a leading collection agency dedicated to providing innovative, compliant, and customer-focused debt recovery solutions. Our commitment to leveraging technology sets us apart in the industry.
Role Overview
The Junior Data Analyst supports day-to-day reporting, data extraction, list preparation for outreach, and operational analytics. This role is focused on accuracy, consistency, attention to detail, and reliable turnaround times. The ideal candidate is comfortable working with SQL, handling multiple data sources, and preparing clean outputs for campaigns, operations, compliance, and BI.
This is an execution-focused role — someone who can follow established processes, maintain hygiene across email/SMS lists, and assist senior analysts with ongoing data work.
Key Responsibilities
1. Data Extraction & Preparation
- Run scheduled and ad-hoc SQL queries across multiple databases (MySQL, SQL Server, internal systems).
- Prepare extracts for email, SMS, and dialer campaigns (suppression logic, segmentation, list hygiene).
- Pull operational data for account loads, QA, compliance, and management requests.
- Ensure accuracy and consistency when preparing lists for delivery.
2. Reporting & Analytics Support
- Update and maintain recurring reports (Power BI, Excel, CSV).
- Assist with building dashboards by preparing cleaned, structured datasets.
- Perform basic analysis: trends, variances, anomalies, and simple insights.
- Validate numbers before distribution to internal stakeholders.
3. Data Quality & Hygiene
- Clean, standardize, and validate datasets prior to use.
- Identify duplicates, formatting issues, and missing values.
- Maintain suppression lists, invalid emails, do-not-contact lists, and compliance datasets.
- Support list hygiene for deliverability and outreach efficiency.
4. Operational Support
- Assist operational teams (Digital, Collections, QA, MIS) with day-to-day data requests.
- Monitor file loads, confirm counts, and ensure files are correctly formatted.
- Work with Senior Analysts to troubleshoot data issues when they arise.
- Maintain proper documentation for recurring processes.
Required Skills
- Strong SQL (select, joins, filters, aggregations).
- Comfortable with Excel/Google Sheets (pivot tables, lookups, formulas).
- Basic understanding of databases and relational data.
- Ability to follow SOPs, stay organized, and deliver consistent outputs.
- Solid communication and reliability for daily standups and operational cadence.
- Basic understanding of Power BI or other visualization tools is a plus.
Nice-to-Have
- Experience with CRM datasets, call center data, or collections/ARM industry.
- Knowledge of email/SMS marketing logic (suppression, opt-outs, segmentation).
- Familiarity with deliverability concepts and list management.
- Familiarity with API-based data pulls or automation tools (n8n, Zapier, etc.).
Success Profile
A strong hire for this role should be:
- Reliable – shows up, answers messages, delivers consistent outputs.
- Detail-oriented – double-checks counts, formats, and logic.
- Process-focused – follows established workflows without cutting corners.
- Trainable and eager – comfortable learning from the Senior Data Analyst.
- Responsible – does not skip standups, deadlines, or communication.
KPIs for This Role
- Accuracy of datasets prepared
- Turnaround time for requests
- Consistency in daily/weekly reporting
- Reduction in list errors or hygiene issues
- Support responsiveness to BI/MIS/Operations
When you join UNIFIN, you do more than joining a company. You become part of a talented team and self-driven individuals dedicated to bringing success to the Company and their lives.
Do you think you fit all of this? Click the apply button now!
Top Skills
What We Do
Unifin Inc. is a veteran-owned, full-service Business Process Outsource (BPO) and Accounts Receivable Management (ARM) firm led by a strong team of industry professionals with more than 100 years of combined industry experience.
Established in 2011, Unifin provides solutions that enable businesses to meet
the challenges associated with their outsourced omni-channel contact needs while improving efficiencies.
With a solid team of expert managers, tenured trainers and cutting-edge technology, Unifin is able to customize BPO and communication strategies to a client’s specific industry for superior customer experience and maximum results.
With consumer contact centers located in the United States, Asia, and Latin America, our clients find our employees knowledgeable in their respective industry and considerate when interacting with their customers.
