About the Team
At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic.
In this role, you will:
- Build and maintain Authentication expertise/mastery related to Chrome Hearts across multiple categories and product types
- Apparel
- Jewelry
- Eyewear
- Leather Goods
- Accessories
- Build and maintain Authentication expertise/mastery related to other Luxury Brands as assigned
- Own physical authentication operations related to your specific category/designer [Chrome Hearts] at your local site
- Review and authenticate Chrome Hearts products efficiently and accurately (physically and digitally)
- Fully adhere to the product verification process of the core product, including spotting manufacturer defects, factory product reset, assessing wear, inspecting product SKU, and size. This includes accurately issuing products in the system
- Able to adjust and learn quickly to authenticate new or recently released products
- Communicate and collaborate with Authentication and Operations leadership
- Act as the primary point of contact for Chrome Hearts-related matters for your facility
- Collaborate with stakeholders on other teams to train, hone, and develop new authentication techniques related to your specific category/designer [Chrome Hearts]
- Develop and assist in sharing new authentication information/trends related to Chrome Hearts with your colleagues
- Attend training or mentorship sessions with colleagues to increase brand and authentication knowledge
- Host training or conduct mentorship sessions to contribute to team learning
- Collaborate with Launch team leadership on the expansion of Chrome Hearts product offerings.
- Support new category/designer [Chrome Hearts] launch through content creation and workforce training, including but not limited to timelines, stakeholder coordination, workforce management, and prioritization
- Advise on prioritization for new products to be launched and implementation schedules as needed
- Collaborate with Content team leadership to codify authentication materials and produce training content
- Prepare for new product releases
- Contribute to authentication resources and training materials related to Chrome Hearts
- Other duties as assigned.
We are looking for:
- Honest and Authentic
- On-site role in Los Angeles, CA or Fontana, CA. Up to 50% travel required
- 2+ years of relevant experience in authentication
- A high level of experience with and interest in Chrome Hearts
- Excellent critical thinking and decision-making
- Organizational and time management skills
- Attention to detail
- Strong written and verbal communication skills
- Independently motivated
- Knowledge of the current authentication and operations landscape and the ability to adapt to changes
- Experience creating training materials is a plus
The Junior Authentication Training Specialist position is Monday through Friday from 9am-5pm. This estimated schedule is a good faith estimate and is entirely subject to business needs, which may change from time to time. This is not a promise and does not create a contractual obligation, implied or otherwise. This schedule is subject to all legally required breaks.
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.
GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.
Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.
Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.
The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.
GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.
Top Skills
What We Do
GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating five distinct brands—GOAT, Flight Club, Grailed, Sneakers.com and alias—GOAT Group has a global community of over 60M members across 170 countries.
Why Work With Us
We are a dynamic and inclusive workplace where authenticity is embraced, and where every team member is empowered to be their greatest.
With flexible work environments, robust professional development programs and a commitment to equitable pay, we seek to ensure that all of our employees thrive as we continue to shape the future.
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