Job Description
A hybrid work model requires one day a week in the office
In Merchant Experience we holistically handle our Merchant processes. From acquiring new Customers, through their registration, verification and account setup, publication and editing of listings, order management, sale statistics delivery and payment and pricelist management, to API integrations. Every day, we deal with challenges related to heavy traffic, large data volumes and solution scaling, so as to meet the needs of the Customers and of the business.
API Technical Writer is a cross-functional position combining 3 main tasks: development, communication and support of Allegro API.
The main challenges are ensuring:
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highest quality API documentation and API stability.
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highest quality responses and solutions to problems from all integrators within the specified time.
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communication and educational layer was understandable to developers on all experience levels.
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basic API knowledge throughout the whole company.
We are looking for people who:
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Understand software development lifecycle
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Feel comfortable working with data analysis and interpretation
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Want to gain deeper knowledge of the technical aspects of API integration, as well as the ability to manage the integration process from start to finish
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Have strong communication skills
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Understand what it means to be creative and innovative
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Have data driven, problem-solving and critical thinking mindset
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Are eager to continuously develop their skills and expand their knowledge
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Can effectively work with others and based on deadlines
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Know Czech or Slovak and English at min. B2 level
Additionally, we offer:
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Well-located office (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
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A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
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English classes that we pay for, related to the specific nature of your job
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16" or 14" MacBook Pro with Apple Silicon processor and, 36GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need
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Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise
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A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
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Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
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If you want to learn more, check it out
In your daily work you will handle the following tasks:
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Publication API changes - verification, suggestion solutions and argumentation the validity of introducing changes to the public API
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Analysis and verification the functioning of API Stability
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Technical Support - supports external and internal clients in the field of API
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Internal Support - supports our internal integrations, e.g. with Rithum
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Trainings and meetings - conducts external and internal training. Participates in meetings with strategic API partners (sellers, integrators)
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Cooperation with business - regularly and productively cooperates with many teams - both development and business in the field of API
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Documentation - prepares communication and documentation regarding changes and new features in the API
Why is it worth working with us?
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The IT team is made up of over 1700 members who have shared their knowledge at multiple conferences, such as Dotnetos, Warszawskie Dni Informatyki, DevDays, Code Europe, and co-create a blog: allegro.tech
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Technological autonomy: you get to choose which technology solves the problem at hand (no need for management’s consent). You are responsible for what you create
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We organize Allegro Tech Live event, a 100% remote version of our offline Allegro Tech Talks meetups, and we make guest appearances at the invitation of such communities as Warsaw AI, JUG (Poznań, Łódź, Lublin, Wrocław), WG .Net, Dare IT, Women in Tech Summit
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We focus on development as well. We organize hackathons and internal conferences (e.g. the annual Allegro Tech Meeting), our employees regularly participate in events both in Poland and abroad (Europe and USA), and each team has its own budget for training and study aids. If you want to keep growing and share your knowledge, we will always support you
This may also be of interest to you:
Allegro Tech Podcast → https://podcast.allegro.tech/
Send in your CV and see why it is #dobrzetubyć (#goodtobehere)
Top Skills
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.