Junior Account Manager

Posted 10 Days Ago
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London, Greater London, England
Entry level
Information Technology
The Role
The Junior Account Manager supports the account management team by acting as a point of contact for select clients, assisting in sales processes, creating commercial proposals, and managing client relationships. The role involves collaboration with other departments and aims to expand client portfolios over time while ensuring client satisfaction and revenue goals are met.
Summary Generated by Built In

The Role:


Working as part of the ION EMEA Commodities Account Management team, Junior Account Managers act in a supporting role to the Account Management team and as the primary point of contact between ION and certain select clients. Junior Account Managers are responsible for supporting existing Account Managers on select key accounts and eventually creating new and developing existing relationships within a portfolio of select Accounts, to generate sales of additional products and services and to protect existing revenues.

Key Responsibilities:

  • Primary responsibilities are to initially support Account Managers at key accounts through involvement with meetings, creation of escalation packs and other tasks identified to drive revenue
  • Eventually sell products, services and solutions offered by ION to existing select Accounts that will be assigned over time
  • Creation of Commercial Proposals and supporting documentation through liaising with other departments such as Professional Services and Corporate Sales, either in support of other Account Managers or for select assigned accounts
  • Manage the business relationship between ION and clients to achieve add-on sales and services revenue goals and maintain the clients’ current Annual Contract Value (ACV)
  • Learning all aspects of the sales cycle for a portfolio of select existing clients assigned to the Junior Account Manager resulting in closed deals and building skills and confidence so the portfolio can be expanded over time
  • Ensure client gets optimum value and satisfaction from the solutions provided
  • Responsible for assisting in accuracy of invoicing and debt collection in conjunction with the sales support organization

Required Skills, Experience and Qualifications:

  • Excellent interpersonal and both written/verbal communication skills
  • Desire to work within a team-oriented environment, whilst also managing an individual workload
  • Ability to work to specific timelines

  • Preferred:


  • Bachelor’s degree in Finance, Accounting, Engineering, or related IT field or equivalent experience in a related field
  • Experience of Commodities, Account Management or sales processes
  • Experience of liaising with clients, preferably in a selling role including use of CRM tools such as Salesforce
  • Additional languages

About us


We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

 

• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.

 

• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.


ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe,

 

Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.


ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.

ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.

The Company
Bertrange
53 Employees
Remote Workplace
Year Founded: 2002

What We Do

Serving Luxembourg's IT needs since 2002, ION Group has focused its activities on 3 pillars:

ION Home: IT services for home users.
- Computer repair and maintenance
- Network Setup
- Internet Setup
- Email and Hosting Services

ION Pro: Maintenance for small and medium businesses
- Server maintenance and setup
- Network configuration and security
- Workstation
- Server and services hosting and housing

ION Development
- Website design and development
- Custom application development (Web, Mobile, iOS, Android)
- OpenSource software modifications

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