What You'll Do
- Design and deploy surveys using platforms like Alchemer, including questionnaire development, testing, and distribution.
- Support data collection for research projects such as surveys, focus groups, and interviews.
- Analyze survey and customer/attendee data using Excel, SQL, and basic statistical techniques to identify patterns and trends.
- Prepare data summaries, charts, and visualizations that support research findings and presentations.
- Assist with audience segmentation analyses and persona development based on research data.
- Conduct secondary research including competitor analysis, industry trend monitoring, and literature reviews.
- Help prepare reports, presentations, and dashboards for internal stakeholders.
- Maintain organized research documentation, data files, and project materials.
- Participate in project meetings and contribute data-driven insights.
- Learn and apply market research best practices under the guidance of senior team members.
What We're Looking For
Technical Skills:
- Strong Excel skills, including pivot tables, formulas, charts, and data manipulation.
- Familiarity with survey platforms such as Alchemer or Qualtrics (or eagerness to learn quickly).
- Basic SQL skills or a genuine willingness to develop them.
- Understanding of basic statistics: averages, percentages, distributions, and correlations.
- Knowledge of data visualization principles and how to choose the right chart for the story.
What Makes You Stand Out:
- Genuine curiosity—you ask thoughtful questions and dig deeper into data to find the real story.
- Attention to detail and a commitment to accuracy in everything you collect and report.
- Clear written communication skills for documenting findings and presenting them to others.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Collaborative spirit with the ability to work cross-functionally and contribute to a team.
- Self-starter mindset: you work independently on assigned tasks and know when to ask for guidance.
- Openness to feedback and a drive to continuously improve.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
Diversified Communications is a leading international media company with a portfolio of face-to-face trade exhibitions and conferences, online communities and digital and print publications. As producers of these market-leading products Diversified Communications connects, educates and strengthens business communities in over 14 industries including food and beverage, healthcare, natural and organic, business management and technology. Established in 1949 and headquartered in Portland, Maine, USA with divisions and offices around the world, Diversified Communications remains a privately held, third generation, family-owned business.
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