The Role
The Jr. Managing Editor of Client Content will mentor copywriters, coordinate projects, and enhance workflows to ensure client content meets quality and deadlines. This role emphasizes training, communication, and team leadership while supporting project completion and improvement initiatives.
Summary Generated by Built In
About the Role The Qualifications: Who You Are The Job Responsibilities: What You'll Learn to Do The Benefits: What You'll Get
WebFX is seeking an entry-level candidate for our Earned Media team! Our ideal candidate has a bachelor's degree (or will soon have one!), a track record of strong academics, and is excited about all things project management and content strategy. Related experience is awesome to have, but never required - we'll train you on everything you need to know.
Education:
- A Bachelor's Degree: All majors welcome!
- GPA: 3.4 or above
(Upcoming grads are encouraged to apply - we interview and hire up to a year in advance!)
Suggested Experience and Skills:
- Prior experience working, in any field (for example: a part-time job, summer job, internship, etc)
- Strong verbal and written communication skills
- Analytical and research skills
- Digital marketing experience (a bonus!)
- Blogging or copywriting experience (a bonus!)
- Experience coordinating the schedules and deadlines of others (a bonus!)
- Coaching/mentoring experience (a bonus!)
Tools/Technical Skills:
(Not required, but awesome to have!)
- Excel/Google Suite
- Google Analytics
- Basic HTML
- Familiarity with using AI tools
Qualities and Traits:
- You're a top-notch communicator, both written and verbal
- You're a people person, and love finding common ground with others
- You're organized, timely, and able to juggle multiple projects at once
- You're interested in the web, and like keeping up with new technology
- You're professional, dependable, and self-motivated
- You take pride in your work and always strive for high-quality results
- You work with urgency and enjoy getting things done
- You're proactive when it comes to solving problems
- You're a lifelong learner, and are always looking to stretch and grow your skills
- You love thinking both creatively and analytically, and love using data to make decisions
Don't stress if you don't have every experience listed - we hire for soft skills, and believe hard skills can be trained. If the job responsibilities sound interesting, and these traits sound like you, then we want to hear from you!
Mentor a Team of Writers/Editors
(About 40% of your day)
- Mentor a team of 12+ copywriters/editors, providing regular feedback, coaching towards goals, and helping each build a career they find fulfilling
- Build genuine, trusting relationships with your team, and create an environment where people feel safe asking for help, admitting mistakes, and talking openly about where they need to grow
- Manage team workloads, track deadlines, and ensure your team is set up for success
- Hold regular 1-on-1 check-ins with your writers/editors, and lead performance and career development calls
- Identify individual strengths and areas for growth amongst your team, and support team members in setting and achieving their goals
- Extend culture and connection to every team member, whether they're down the hall or in another time zone
Manage the Content Production Process
(About 30% of your day)
- Assign projects by matching the right writer to the right project, and ensure timely completion from start to finish
- Own the outcome of every project in your queue - from overseeing its deadlines to making sure it accomplishes the client's goals
- Set writers up for success by providing them with all the info they need: audience, brand voice, intended outcome, and requirements
- Review incoming project specs and client notes before writing actually begins - notice where details are thin, and chase down info that may be missing
- Hold the team accountable to client brand notes, page goals, and quality standards
- Process client revision requests, and reassign projects as needed
- Answer questions from writers and marketers, and clear snags before they turn into delays
Provide Team Support and Promote Operational Excellence
(About 20% of your day)
- Plan and execute process improvements designed to simplify workflows, support team efficiency, and raise the quality of work produced
- Review team output data (turnaround time, revision rates, client feedback) to spot trends and identify areas for potential growth
- Contribute to team standards, playbooks, training, and documentation to give our writers the tools to get it right the first time
- Lead and contribute to special projects to support team operations, content quality, and client satisfaction
- Collaborate with peers in similar roles, taking ownership of shared tasks and responsibilities
Communicate with Internal WebFX Teams
(About 10% of your day)
- Act as liaison between copywriters and marketers, offering support and resolving issues related to projects
- Maintain clear communication with WebFX marketers regarding project progress and client needs
Comprehensive, On-the-Job Training and Career Development
- Initial "career kickstart" training to learn foundational hard skills over the first few months on the job
- Ongoing advanced training sessions from industry experts as you progress further in your role
- Regular team Lunch-and-Learns in our on-site training amenities
Career Growth and Upward Progression Paths
- All our Jr-level roles represent the first step on an upward promotional path within WebFX
- Merit-based promotions are abundant for new team members who meet or exceed performance metrics
- Regular 1-on-1 check-ins with a manager to support career growth
Potential promotional path for Jr. Managing Editor of Client Content:
- Digital Content Specialist
- Digital Content Analyst
- Digital Content Consultant
- Lead Digital Content Consultant
- Sr. Digital Content Consultant
- Master Digital Content Consultant
- Digital Copywriting Team Lead
In-Person Experience Alongside Our Team of Industry Experts
- This position is based fully in-office at our riverside campus in Harrisburg, PA, with opportunities for this to evolve as Fxers advance in their career tenure.
Compensation
- $50,000 - $52,500 (potentially higher based on work experience)
Meet WebFX: Who We Are
Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that’s where you come in!
We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we’re committed to driving business growth for our clients, and we’re on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times
Individual and Company Growth: Merit-based promotions with a clear progression path. WebFX grew 250% over the past 3 years, and we promote almost exclusively internally
Training and Development: Entry-level roles, comprehensive training, ongoing learning programs, and the chance to learn from some of the best in the business
Flexible Schedule: Start your day between 8-10 am - when you do your best work
Insurance Coverage: Health, vision, dental, and supplemental insurance with multiple plans and options to choose from, including HSA and FSA options with contribution matching
100% Company 401k Matching: Up to 4%
Work-Life Balance: Generous PTO, new parent support (and paw-ternity leave!)
Tech and Equipment: All technology & equipment provided - every FXer receives a tech set-up valued at ~$1500, plus a personal desk fund for any extra touches you want to add to your space!
Health & Wellness: 24/7 on-site gym and an employee wellness program including a free FitBit, fitness challenges, and a Headspace account
Office Perks: Complimentary coffee service by our on-site barista, tea bar, pet-friendly office spaces, casual dress code, surprise catered meals, and more
Opportunities to Give Back: On top of charitable donation matching and local volunteer opportunities, our #FXBuilds program has positively impacted over 15,000 people around the world - and every individual FXer's work directly contributes
...And So Much More! Home buyer program, profit sharing, personal desk fund, green commute benefits, and the opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients
Check out our culture on social media:
Instagram
Twitter
Facebook
*You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!
We have a multi-step interview process, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better. While our process may be more thorough and perhaps longer than other interview processes that you've been a part of, our goal is to work together with our candidates to find a mutually beneficial fit, where a candidate is a great addition to the FXFamily, and WebFX is the right fit for their career goals. Interested in joining the FXFamily? You should definitely apply now!
WebFX is an Equal Opportunity Employer, committed to providing and fostering an inclusive environment where all people, including women, minorities, LGBTQ+ and other underrepresented groups are supported, respected, and encouraged to excel within STEM careers. Our goal as an organization is to empower our team to achieve their personal best, bring people together, and provide equal opportunity to do so regardless of race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. You can learn more on our website here!
Skills Required
- Bachelor's Degree
- Part-time/summer job/internship experience
- Customer service experience
- Advertising/marketing agency experience
- Digital marketing experience
- Excellent written and verbal communication skills
- Experience coordinating workflow and deadlines
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The Company
What We Do
Since 1996, WebFX has offered clients innovative digital marketing solutions to help them drive revenue for their businesses. Our team of over 400 experts crafts strategies for mid to large-size companies across the globe. As a leader in SEO, web design, ecommerce, website conversion, and digital marketing services, we pride ourselves on driving traffic, converting visitors and measuring effectiveness to ultimately deliver a positive return on investment for our clients. We have an ever-expanding trophy cabinet not only for our web design, SEO and digital marketing work, but also for our company culture. In fact, we've been named the #1 Best Place to Work in PA for the last six years. Want to join the team at WebFX? Check us out.
