As a Jr Cloud Engineer, you'll join our Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to our clients. You'll be instrumental in maintaining and enhancing our cloud infrastructure, with a strong focus on operational efficiency and customer support.
Here, your work is more than a job- it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.
Specific Duties and Responsibilities:
- Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
- Respond to and resolve customer issues, providing top-tier technical support and customer service.
- Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
- Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
- Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
- Develop and maintain comprehensive documentation for application support procedures.
Required Skills:
- 2+ years of experience
- Bachelor's Degree in computer science, computer engineering, systems engineering or any related field/major, or 3 additional years of experience in information technology
- Proficiency with AWS cloud services and infrastructure management.
- Exceptional troubleshooting and problem-solving skills.
- Experience in providing customer-focused technical support.
- Knowledge of Linux distributions (e.g., RedHat, CentOS).
- Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
- Excellent communication and collaboration abilities.
Required Clearance
- Active DoD TS/SCI
Other Notes
- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
- If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at 703-594-8601.
- Candidate must have the ability to lift up to 50 lbs.
- Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Skills Required
- At least 2 years of experience
- Bachelor's degree in computer science, computer engineering, systems engineering, or a related field; alternatively, three additional years of IT experience
- Proficiency with AWS cloud services and infrastructure management
- Exceptional troubleshooting and problem-solving skills
- Experience providing customer-focused technical support
- Knowledge of Linux distributions such as Red Hat Enterprise Linux or CentOS
- Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools such as GitLab CI and Nexus
- Excellent communication and collaboration abilities
- Active Department of Defense Top Secret/Sensitive Compartmented Information clearance
- United States citizenship
- Valid driver's license and transportation
- Ability to lift up to 50 pounds
- Willingness to perform additional duties as required
What We Do
INflow Federal was founded in 2013. The “INflow difference” begins with a simple belief encompassing the importance of employee culture. We are obsessed with our people and have demonstrated year-over-year that our employee-focused approach leads to customer success. As a leading Small Disadvantaged Business (SDB) innovator, we offer proven expertise in Network Modernization, Cybersecurity, Digital Modernization and Joint Force Mission Operations. We serve our federal government customers in over 20 states domestically to include the United States Navy (USN), United States Marine Corps (USMC), National Reconnaissance Office (NRO) and Joint Forces. At INflow, US Military Veterans have continuously paved the path ahead for our customers. We developed a homegrown “Veteran Outreach Program” focused around attracting and hiring transitioning military personnel and has resulted in veterans representing over 50% of our company. Simplifying the customer experience requires everyone within our organization to work together. Our leadership communicates transparently with our team on a regular basis with a commitment to do the right thing for all those we serve. Our customers recognize doing business with INflow means working with people who consistently deliver with agility, passion and integrity. This is how INflow continues to evolve, grow and accompany our customers into the future of mission systems and operations. Visit us at www.INflowFed.com.
