The Role
Manage and maintain client relationships, translate client objectives into briefs, coordinate cost estimates and procurement materials, monitor brand health and budgets, ensure timely billing and collections, and drive on-time project implementation with regular stakeholder updates, troubleshooting, and escalation when needed.
Summary Generated by Built In
CLIENT
SERVICING AND STAKEHOLDER MANAGEMENT
- Establish,
manage, and maintain healthy business relationships with new and
existing clients.
- Identify,
understand, and define the client’s objectives and needs, and
translate these requirements into a proper brief for internal
cascade.
- Work
closely with the client and internal teams in the development
and creation of Cost Estimates for designated brands.
- Monitor
and ensure the welfare and health of assigned brands.
- Facilitate
the consolidation of required documents and materials needed in
fulfillment of clients’ Purchasing/Procurement departments.
- Ensure
timely billing and collection of Finance.
- Monitor
projects to ensure they stay within budget and procure necessary
budget as needed.
PROJECT
MANAGEMENT
- Ensure
the timely and successful implementation of assigned projects
- Provide
clear and regular updates to internal and external stakeholders.
- Must
be able to troubleshoot and initiate solutions in case of
project challenges, and escalating concerns to concerned parties
if need be.
Benefits
DIGITAL WORK MADE REFRESHING FOR YOU
Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.
BEST SUPPORT FAM
- Immerse in a supportive atmosphere with uplifting mentors and teams.
- Vibe with us through monthly employee programs and event
- Get recognized for your hustle – we celebrate wins
DIGITAL 1ST PRODUCTIVITY
- Level up on efficiency through Digital 1st equipment, tools, and systems.
- Boost your skills with in-house learning programs and company-sponsored training.
- Stay agile by adhering to SCRUM and Agile methodologies and rituals.
FULFILLING BREAKTHROUGHS
- Own your career path with regular appraisals and growth opportunities.
- Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
- Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
- Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.
Skills Required
- Client servicing and stakeholder management (establish and maintain client relationships)
- Translate client objectives into clear briefs for internal teams
- Develop and coordinate cost estimates with internal teams
- Monitor and ensure brand welfare and health
- Prepare and consolidate documents for client Purchasing/Procurement
- Ensure timely billing and collections with Finance
- Monitor project budgets and procure additional budget as needed
- Ensure timely and successful implementation of assigned projects (project management)
- Provide clear and regular updates to internal and external stakeholders
- Troubleshoot project challenges and escalate concerns appropriately
- Familiarity with SCRUM and Agile methodologies and rituals
Am I A Good Fit?
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The Company
What We Do
SVEN is a digital-first agency that helps brands connect with consumers through human insights, creative strategy, technology, and AI. Its services span brand and business strategy, campaign programs, media and performance, data and analytics, website and digital transformation, online-to-offline tools, extended realities, metaverse experiences, artificial intelligence, video, streaming, and animation. The agency focuses on meaningful, impactful digital experiences and measurable brand growth.
