Join Our Talent Community: Solutions Engineer

Posted 3 Days Ago
Be an Early Applicant
6 Locations
In-Office or Remote
Senior level
Information Technology
We provide an internal communications platform to unite companies and their employees behind a common purpose.
The Role
Pre-sales Solutions Engineer responsible for partnering with Account Executives, delivering technical demos, evaluating SaaS solutions, advising on APIs, integrations, architecture, AI infrastructure, and security, and preparing RFP responses. The role also involves building demo prototypes, connecting sales and product teams, mentoring Solutions Engineers, and consulting executive stakeholders in French, German, and English.
Summary Generated by Built In
About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 550+ employees supports 1,500+ customers—reaching over 14 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

While we don't have an open Solutions Engineer position on our Sales team right now, we're always looking to connect with exceptional talent for when an opportunity opens up.

As a Senior Solutions Engineer at Staffbase, you will play a crucial role in understanding our clients' needs, architecting solutions, and ensuring successful implementation of our AI-native employee communication and operations platforms. This is a unique opportunity to work with cutting-edge technology and collaborate with clients across various industries.

What you’ll be doing

  • Collaborate with Account Executives to build and deliver engaging demos to prospective customers that spark excitement
  • Work with prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals
  • Run technical evaluations of the Staffbase platform and consult on different integration methods
  • Consult prospects regarding our APIs, our architecture recommendations and AI infrastructure
  • Crafting and building RFP response documents which position the Staffbase product in the best possible manner
  • Vibe-coding of demo mock-ups to showcase our integration and customization capabilities
  • You’re interfacing between sales and product to always have cutting edge industry and product knowledge and inform the product development with learnings from our prospects.
  • As a Senior Solutions Engineer you’re a role model and mentor to less experienced Solutions Engineers on the team, lead by example, and have an impact on how Solutions Engineers play a role in the broader sales process.

What you need to be successful

  • University degree in information science, Information Systems, Business Engineering, or equivalent technical work experience 
  • 5-8 years of experience in a similar role (SaaS pre-sales/solutions engineering/solutions consulting)
  • C2 level French and German + English (C1 level); able to conduct executive-level business conversations in all three languages
  • Deep understanding of cloud technologies and corresponding infrastructure
  • While you’re not required to be a full stack engineer, you should have a general understanding of web development and knowledge of common technologies. You shouldn’t be afraid to whip up an MVP that interacts with our APIs
  • Solution-focused understanding of REST APIs and how to interact with them
  • Ability to quickly understand technical concepts and effectively communicate them to technical and non-technical people
  • Expertise with web development, preferably knowledge with HTML/CSS and at least one programming language like JavaScript, Java, PHP, NodeJS
  • Experience with enterprise software and common concepts/integrations is a plus: Microsoft, SAP, Workday, Single Sign-on, Active Directory, etc.
  • Experience with AI technology including agent architecture (MCP and A2A)
  • Knowledge about security and compliance topics in a SaaS environment is a plus

What you'll get 

  • Competitive Compensation - we offer attractive salary packages including LTIP (Long Term Incentive Plan)
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
  • Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
  • Support - we’re offering a company pension scheme
  • Volunteers Day - you’ll get one day off per year for supporting a social project
Interested?

There's no application deadline and no active process right now — but if this sounds like your kind of role, submit your profile to join our talent community.

Skills Required

  • University degree in information science, Information Systems, Business Engineering, or equivalent technical work experience
  • 5-8 years of experience in a similar SaaS pre-sales, solutions engineering, or solutions consulting role
  • C2-level French and German, plus C1-level English, with the ability to conduct executive-level conversations in all three languages
  • Deep understanding of cloud technologies and infrastructure
  • General understanding of web development and ability to create MVPs that interact with APIs
  • Solution-focused understanding of REST APIs and how to interact with them
  • Ability to understand technical concepts and communicate them effectively to technical and non-technical audiences
  • Web development expertise, preferably including HTML/CSS and at least one programming language such as JavaScript, Java, PHP, or Node.js
  • Experience with enterprise software and integrations such as Microsoft, SAP, Workday, Single Sign-On, or Active Directory
  • Experience with AI technology, including agent architectures such as MCP and A2A
  • Knowledge of security and compliance topics in a SaaS environment
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The Company
HQ: Chemnitz
315 Employees
Year Founded: 2014

What We Do

Company communicators want a single place where they can reach and engage all employees across every channel. Employees want a simple and user friendly way to connect with their company no matter if they are desk, frontline, remote or distributed workers. We connect companies with their employees through a branded app, desktop browser, email, or chat, with the goal of establishing community and shared purpose at work.

Why Work With Us

We are quickly taking over the Internal Communications industries and have been named the 2021 Global Employee App Choice by ClearBox Consulting. We have a very collaborative international culture that loves to grow together as much as we love to win together! Join our team during these exciting times of a recent merger and our series D!

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