Revenue Operations Analyst/Associate

Full time - Paris or full remote from Western EU - (salary) + equity

As a Revenue Operations Analyst, you will help streamline and scale Kiln’s GTM engine, being responsible for key processes, workflows, and integrations across HubSpot, Zapier, Google Sheets, Looker, and Clay. You’ll ensure data accuracy, enable our sales and marketing teams, and drive automation wherever possible. By partnering closely with Sales, Marketing, Finance, Customer Success, and Partnerships, you’ll translate business needs into robust RevOps solutions—becoming a trusted enabler of growth and operational excellence.

• Process & Workflow Design:

  • Map, document, and optimise lead-to-revenue processes (lead routing, deal handoff, onboarding process management).

  • Evaluate and redesign workflows to eliminate bottlenecks and hand-off gaps.

• Automation & Integration:

  • Build and maintain Zapier/n8n automations to sync data between HubSpot, G Sheets, and other systems.

  • Develop custom Clay workflows or scripts for repetitive data transformations and enrichment.

  • Partner with Engineering for API-driven integrations and maintain data connectors to our dashboard.

• Data Management & Reporting:

  • Maintain CRM health: dedupe, normalize, and enrich HubSpot records.

  • Design and build revenue analytics dashboards in both HubSpot and Looker—track pipeline metrics, forecast accuracy, and funnel efficiency.

  • Audit GTM data flows to ensure fidelity across systems.

• Sales & Marketing Enablement:

  • Create and manage playbooks, training materials, and enablement sessions on new processes and tools.

  • Support deal desk operations: pricing approvals, contract tracking, and ensure data integrity

  • Serve as GTM systems subject-matter expert and escalation point.

• Cross-Functional Collaboration:

  • Liaise with Marketing to optimise campaign attribution and lead scoring models.

  • Collaborate with Finance on booking validations, revenue recognition triggers, and audit readiness.

  • Work with Customer Success to streamline renewal and upsell processes.

• Hands-on RevOps, Sales Ops, or Marketing Ops experience in a SaaS environment

• Proficiency with HubSpot CRM: custom objects, workflows, reporting.

• Strong automation skillset in Zapier or n8n (multi-step flows, error handling).

• Advanced Google Sheets expertise: formulas, Apps Script, data validation.

• Familiarity with Clay, ZoomInfo or Cognism (or comparable data enrichment/automation tool).

• Detail-oriented with strong process documentation and change-management savvy.

• Experience working within the crypto industry and/or a strong personal interest in the industry

Nice-to-have:

• Knowledge of crypto staking primitives, node operations, or blockchain fundamentals.

• Experience with other integration tools

• Comfort with Python or scripting for data pipelines.

• Experience building dashboards and LookML models in Looker.

• SQL skills (for ad hoc analyses and Looker integrations).

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings. Our API-first platform provides fully automated validators, staking & DeFi protocols access, and comprehensive data and commission management.

With $12+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 4.3% of the network through 45,000+ validators — all with zero slashing events.

Kiln serves more than 140 leading customers, including Binance, BitPanda, Bitgo, Fireblocks, VanEck, and TrustWallet.

Our team of 95 ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies.

We've raised $30M in total funding from prominent investors including 1kx, Crypto.com, Illuminate Financial, Consensys, Wintermute, Kraken Ventures...

Join Kiln and help us make the web more secure, stable, decentralized, and fair!

At Kiln, our values drive us: Technical Excellence ensures top security and usability; Innovation-Driven Meritocracy elevates groundbreaking ideas; Trust and Transparency build reliability through open communication; and People First keeps our team and clients at the heart of everything we do.

• A fast-paced, bureaucracy-free work environment

• Equity share options in the business: if Kiln succeeds, we all succeed!

• Competitive salary

• Flexible holiday

• Flexible remote working

• Choose your IT equipment

• Internet connection : €50/month

• Significant personal development budget (books, training)

• Overseas tech conferences budget

Kiln is an Equal Opportunity Employer

We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds, including women or persons with disabilities.

Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient.

1. Recruiter Interview (45 min)

2. Take-home test (< 3 hours)

3. Technical Interview (60 min)

4. Core Values Interview (45 min)

5. Founders Interview (30 min)

6. Offer!

Your personal information will be securely stored in our Applicant Tracking System (ATS) and will not be shared with external parties. We comply fully with GDPR regulations to protect your data and privacy.

Please note that we do not sponsor visas for persons without work authorization in your location. This role is for full-time employees only (no B2B or contractors). Thank you!