Job Posting Title Credit Support Associate II/III- Commercial Credit

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
31-49 Hourly
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Support Credit Officers with underwriting, monitoring, and managing commercial credit portfolios. Coordinate pre- and post-closing activities, perform due diligence, create and clear monitoring ticklers, source financial documentation, resolve data quality issues, ensure policy compliance, and identify operational efficiency improvements while liaising with credit teams, operations, and business partners.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting Credit Officers on a daily basis in the underwriting, monitoring, and management of their portfolios. Key responsibilities include managing end-to-end processes involving credit underwriting, ongoing monitoring, and portfolio management of financing, treasury management, and traded products transactions. Job expectations include acting as a primary liaison with the credit teams, operations, and other business partners.

Responsibilities:

  • Coordinates pre- and post-closing activities which may include due diligence activities, creation of approval documents, and interaction with operations

  • Monitors requirements by creating and clearing monitoring ticklers and sourcing required financial statements and other documents per the terms of the credit agreement or other documentation

  • Identifies and resolves data quality issues

  • Identifies opportunities to improve operational efficiency

  • Understands policy and procedures and ensures compliance

Required Qualifications:

  • Credit Guidelines and lending procedures

  • Underwriting systems

  • Credit documentation verification

  • Commercial Lending and Commercial products

Desired Qualifications:

  • Time management

  • Organization

  • Portfolio monitoring​

Skills:

  • Attention to Detail

  • Data Collection and Entry

  • Record Keeping

  • Oral Communications

  • Written Communications

  • Collaboration

  • Customer and Client Focus

  • Planning

  • Prioritization

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

**Role can be filled as a level II or III at manager's discretion

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MA - Burlington - 25 BURLINGTON MALL RD (MA9025)

Pay and benefits information

Pay range$31.00 - $49.30 hourly pay, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Skills Required

  • Credit Guidelines and lending procedures
  • Underwriting systems
  • Credit documentation verification
  • Commercial Lending and Commercial products
  • High School Diploma / GED / Secondary School or equivalent

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Fair & Transparent Compensation The $25/hour U.S. minimum wage, reaffirmed in recent company materials, sets a clear compensation floor that lifts entry-level and operations pay. Public salary information and disclosures provide visible benchmarks for pay across roles.
  • Parental & Family Support Parental leave extends up to 26 weeks with 16 weeks fully paid for eligible teammates, alongside backup child and adult care and a dedicated Life Event Services team. Family-building assistance offers up to a $20,000 lifetime reimbursement and bereavement leave provides 20 paid days for loss of a spouse, partner, or child.
  • Retirement Support Retirement programs include a 401(k) match up to 5% of eligible pay plus an additional 2–3% annual company contribution based on service. These employer contributions add meaningful long-term value beyond base pay.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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