JIRA Administrator

Posted 14 Days Ago
Be an Early Applicant
San Jose, CA
125K-155K Annually
1-3 Years Experience
Social Media • Software
We serve the public conversation. We believe real change starts with conversation.
The Role
The JIRA Administrator will optimize Jira and Confluence, manage advanced plugins, oversee Linux administration, and streamline integrations. Responsibilities include training users, monitoring performance, maintaining documentation, and innovating system functionality.
Summary Generated by Built In

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Title: JIRA Administrator
Location: San Jose OR New York OR Seattle (Onsite)
Base Salary Range: $125,000 - $155,000 + Equity
We are looking for an expert in Atlassian tools, particularly Jira and Confluence, who also possesses robust Linux system administration skills. This role will be pivotal in ensuring our digital infrastructure is both efficient and secure.

_

Key Responsibilities:

  • Atlassian Management: 

    • Administer and optimize Jira for workflow efficiency and issue tracking.

    • Maintain and enhance our Confluence platform to serve as a comprehensive knowledge base.

  • Advanced Plugin Utilization: 

    • Implement and manage advanced plugins like ScriptRunner to automate processes and enhance functionality within Jira.

  • Linux System Administration: 

    • Oversee the maintenance, security, and performance of our Linux-based servers hosting Atlassian applications.

    • Ensure compliance with data protection and security standards on Linux systems.

  • Integration and Automation: 

    • Develop and maintain integrations between Jira, Confluence, and other enterprise tools to streamline operations.

  • Support and Training: 

    • Provide technical support and training to end-users, enhancing their proficiency with Atlassian tools.

  • Performance Optimization: 

    • Regularly monitor and optimize the performance of both Atlassian applications and Linux systems.

  • Documentation: 

    • Maintain detailed documentation for all systems and processes under your purview.

  • Innovation and Improvement: 

    • Continuously seek ways to improve system functionality and user experience through new plugins or custom solutions.

Requirements:

  • Experience: 

    • Extensive experience with Jira and Confluence administration, including advanced plugin management like ScriptRunner.

    • Proficient in Linux system administration, with experience in server maintenance, security, and performance tuning.

  • Technical Skills: 

    • Strong scripting abilities in languages such as Groovy, Python, and Bash.

    • Knowledge of software development methodologies, particularly Agile.

  • Problem-Solving: 

    • Exceptional troubleshooting skills with a proactive approach to system maintenance.

  • Communication: 

    • Excellent communication skills to effectively liaise with both technical and non-technical stakeholders.

  • Certifications: 

    • Certifications in Atlassian tools or Linux administration are highly desirable

Top Skills

Bash
Groovy
Python
The Company
HQ: San Francisco, CA
1,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

We serve the public conversation. We believe real change starts with conversation. That’s why it matters to us that people have a free and safe space to talk. We put people first. Be you, really. That’s how we build trust. Together we’re creating a culture that’s supportive, respectful, and a pretty cool vibe. Sure, we’re not perfect, we’re people. But we’re open and honest about who we are and what we do.

Why Work With Us

Life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

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