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About Emplifi
Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty.
We process a ton of data (100k-200k i/o’s per second and growing), and we need your help to bring our platform to the next level. We are a collaborative team focused on building a reliable, scalable, observable, and maintainable platform. We are looking for people who will bring creativity, discipline, and a sense of humor to our team.
What You'll Do Here
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Update, maintain, and implement new features in our platform.
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Monitor system performance and logs, and address bugs/requests created by our end-users.
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Learn, maintain, and update your skill set in order to move the platform forward.
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Communicate, track, and report on the progress of issues and features both inside and outside of the team.
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Perform Code Reviews to help us keep the code quality high.
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Write tests to keep our platform reliable and easy to maintain
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Actively participate in the scrum process.
What You'll Bring To Us
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At least 3 years of experience in Node.js
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Clean code principles and testing
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Fundamental knowledge of database systems
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Git
Technology Stack You'll Meet Here:
Typescript, AWS, Node.js, Gitlab, various SQL & NoSQL databases (eg. Elastic, MongoDB, Redis), message queuing systems (eg. RabbitMQ), and data streaming (eg. Kinesis).
Your day to day will include:
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Work on tasks, user stories, and bugs as needed from the sprint board.
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Build tools for better monitorability of our system.
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Participate in scrum meetings.
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Perform code reviews for other team members.
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Collaborate with the rest of the team in order to make our system better.
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No Frontend work, unless you want some.
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Have fun, explore, and experiment.
What We Offer
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Unlimited Vacation, 3 sick days, home office
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Internal tech talks, Udemy courses, Frontend Masters courses, and workshops
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Meetups & conferences
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Hackathons, Game Nights, Tech quizzes with prices
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Non-product development day every sprint (education, techtalks, workshops)
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Multisport card
- Chance to compete in a ping-pong tournament or to enjoy table football, Playstation, Ergonomic exercise, or run with colleagues, and nearly all year-round grilling parties and other team-building opportunities.
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Agile and open-minded culture and a high level of flexibility
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Possibility to learn new technologies and encourage new ideas
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There’s more as well! Please speak with us to find out all the details
What We Do
Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 7,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey.
