Janitorial Ops Manager

Posted One Month Ago
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Montgomery Village, MD, USA
In-Office
Mid level
Other
The Role
Manages janitorial operations, including staffing, work coordination, quality reviews, client communication, employee training, safety compliance, payroll, discipline, service requests, and customer satisfaction. The role also oversees building-services projects, handles customer needs, conducts assessments, and delivers materials to various locations.
Summary Generated by Built In
 

Operations Manager, Janitorial

5yrs experience in supervising and cleaning commercial buildings.

Floor care experience required.

Chance to learn and grow!

A leading provider of janitorial, specialty, and emergency services, is seeking an Operations Manager who will be directly responsible for project management, service requests, and maintaining customer and team member relations.

Duties and Responsibilities:

· Willingness to learn and be part of a team

· Plan, organize, and coordinate functions of janitorial staff

· Supervise and review assigned work of janitorial staff

· Act as a liaison between the client, operations leads, and corporate support teams

· Promote and ensure proper employee training and compliance with company and customer safety procedures

· Administration of progressive discipline and payroll responsibilities

· Communication with client to ensure satisfaction, identify opportunities, and provide status updates of daily operations

Requirements:

· 3-5 years of progressive experience in managing building services

· Valid Driver’s License and acceptable driving record required

· Ability to lead through motivation and management of team members

· Excellent communication skills, bi-lingual strongly preferred

· Must demonstrate knowledge of basic principles of custodial maintenance

· Extremely detail oriented

· Ability to adapt to customer requests

· Sound business judgement and decision making processes

· Ability to conduct assessments and deliver materials to various locations

· Associates degree or higher (or equivalent)

· Successful applicants will be asked to show proof that they can legally work in the US.

Job Type: Full-time – Flexible Work Schedule

· Salary

· Vehicle Allowance

· Vacation (PTO)

· Health Insurance (Participation)

An equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Skills Required

  • 3-5 years of progressive experience managing building services
  • Experience supervising and cleaning commercial buildings
  • Floor care experience
  • Valid driver's license and acceptable driving record
  • Ability to lead, motivate, and manage team members
  • Excellent communication skills
  • Bilingual communication skills
  • Knowledge of basic custodial maintenance principles
  • Strong attention to detail
  • Ability to adapt to customer requests
  • Sound business judgment and decision-making ability
  • Ability to conduct assessments and deliver materials to various locations
  • Associate degree or higher, or equivalent experience
  • Proof of legal authorization to work in the United States
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The Company
HQ: Kensington, Maryland
36 Employees
Year Founded: 2008

What We Do

Providing the best in first impressions. Sentral Services is dedicated to being the very best commercial janitorial company possible. We conduct business with integrity, exceed our clients' expectations, ensure our employees share in the rewards of our success, protect the environment, give generously to worthwhile charities, and maintain outstanding relationships. All while encouraging our associates to live each day to the fullest, with passion and purpose. We offer janitorial, construction cleaning, and disinfection services. Specifically, our company provides commercial green janitorial cleaning, stone detailing, carpet maintenance, commercial flooring specification, and commercial flooring installation to name a few. Trust us with providing you the best commercial cleaning experience possible.

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