J. P. Morgan Wealth Management – Vice President, Advisor Tools Strategy Lead

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Plano, TX, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead strategy, prioritization, and roadmap development for wealth management advisor productivity tools. Partner with product, technology, operations, executives, and field leaders to translate business needs into requirements, manage pilots and rollouts, drive adoption, coordinate change management, develop training and communications, evaluate emerging technologies, and improve advisor efficiency, client relationships, and controlled operating outcomes.
Summary Generated by Built In

Make your mark by helping shape the future of advisor experiences within Chase Wealth Management. As part of the Chief Operations Executive team, you will help prioritize and advance advisor tools and productivity initiatives that support stronger client relationships and business growth. You will serve as a key partner across business, product, and technology teams to ensure solutions meet advisor needs, improve efficiency, and support a controlled operating environment. Join a collaborative team where you can influence strategic priorities, contribute to meaningful transformation, and grow your career while delivering measurable business impact.


As a Vice President, Advisor Tools Strategy Lead within the Chase Wealth Management Chief Operations Executive Team, you will help shape the strategy, prioritization, and roadmap for advisor productivity tools. One of the critical functions of this team is to act as the voice of the field, serving as the key integration partner with product and technology groups to ensure we’re building, designing, and prioritizing tools and resources that help our advisors be more effective and deepen client relationships. Your mission is to drive enterprise-wide adoption of best-in-class productivity platforms, deliver transformational efficiency gains, and embed robust controls in a highly regulated environment.


Job Responsibilities

  • Support the multi-year strategic roadmap and priorities for advisor productivity initiatives, ensuring alignment with firmwide digital transformation goals
  • Influence product roadmaps to align strategically to business objectives and ensure tools are built with advisor behavior and practice management fundamentals at the forefront 
  • Own field testing, pilots and national roll outs, designing resources and training to drive adoption of new features while collecting feedback and partnering with product teams to continuously improve
  • Drive change management at scale—owning stakeholder engagement plans, executive communications, training frameworks and adoption metrics
  • Continuously evaluate emerging technologies to sustain competitive advantage and advisor satisfaction
  • Serve as a strong communicator, translating product and technology updates in a way that resonates with the advisors and leadership
     

Required qualifications, capabilities, and skills 

  • 7+ years of prior experience in financial services industry
  • Proven track record of managing and delivering high-profile priorities and projects in a fast-paced, fluid environment with multiple stakeholders
  • Experience translating business needs into product requirements and influencing cross-functional roadmaps without direct authority
  • Proactive, accountable, and detail-oriented, with the ability to prioritize across multiple deliverables concurrently and execute within demanding deadlines
  • Demonstrated ability to analyze complex business processes, advisor workflows, and strategic initiatives to identify opportunities, mitigate risks, and deliver scalable solutions that improve business outcomes
  • Experience with CRM platforms, Salesforce Financial Services Cloud, including advisor workflow optimization and adoption initiatives
  • Exceptional stakeholder management and influencing skills, with the ability to build alignment and drive outcomes across senior executives, product, technology, operations, and field leadership
  • Strong executive communication skills, including the ability to synthesize complex information into clear, compelling recommendations for senior leadership and field audiences
  • Demonstrated ability to thrive in a dynamic environment, balancing multiple priorities while maintaining high-quality execution

Preferred qualifications, capabilities, and skills

  • Background in corporate strategy, business transformation, consulting, product strategy, or complex program management preferred
  • Background in Wealth Management preferred 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Skills Required

  • 7+ years of experience in the financial services industry
  • Experience managing and delivering high-profile priorities and projects in a fast-paced, fluid environment with multiple stakeholders
  • Experience translating business needs into product requirements and influencing cross-functional roadmaps without direct authority
  • Ability to prioritize multiple deliverables, remain accountable and detail-oriented, and execute under demanding deadlines
  • Ability to analyze complex business processes, advisor workflows, and strategic initiatives to identify opportunities, mitigate risks, and deliver scalable solutions
  • Experience with CRM platforms, including Salesforce Financial Services Cloud, advisor workflow optimization, and adoption initiatives
  • Exceptional stakeholder management and influencing skills across senior executives, product, technology, operations, and field leadership
  • Strong executive communication skills and ability to synthesize complex information into clear recommendations
  • Ability to thrive in a dynamic environment while balancing multiple priorities and maintaining high-quality execution
  • Background in corporate strategy, business transformation, consulting, product strategy, or complex program management
  • Background in wealth management

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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