J.P. Morgan Wealth Management - Executive Director, AI Transformation & Strategic Execution Lead

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New York, NY, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead AI strategy and portfolio for Chase Wealth Management, identify and prioritize high-impact AI use cases, partner with product and technology to deliver solutions, influence senior leadership with data-driven narratives, develop governance and measurement frameworks, and drive cross-functional change to improve advisor productivity and client outcomes.
Summary Generated by Built In

Join a high-impact team at the forefront of AI innovation within Chase Wealth Management. As a recognized leader in AI transformation and strategic execution, you will drive meaningful change, influence senior management, and shape the future direction of our business. This is an opportunity to lead industry-defining initiatives, collaborating across product, technology, and operations teams, and delivering solutions that set new standards for our advisors and clients.


As a AI Transformation & Strategic Execution Lead, in Chase Wealth Management, you will be responsible for developing, driving, and owning a comprehensive AI strategy. You will serve as a trusted advisor to senior leaders, translating complex data and competing priorities into compelling, data-driven narratives that drive alignment, secure buy-in, and inspire action. Operating in a highly matrixed environment, you will architect a dynamic portfolio of AI initiatives, challenge the status quo, and uncover ambitious, high-impact opportunities that deliver measurable outcomes and best-in-class experiences for our clients and advisors.

Your leadership will ensure that AI initiatives are visionary, value-driven, and aligned with business goals. You will foster a culture of innovation, responsible AI adoption, and data-driven decision-making, while orchestrating complex, cross-functional change initiatives across the organization. While you will not directly lead a team, you will influence and help manage the AI agenda in partnership with various teams across the business.

 

Job Responsibilities

 

  • Develop, drive, and own a comprehensive AI strategy for Chase Wealth Management, aligned to business goals and growth objectives
  • Architect and spearhead the AI portfolio, shifting from traditional management to a dynamic value-creation engine focused on measurable business impact
  • Identify, prioritize, and champion high-impact AI use cases to improve operational efficiency, advisor productivity, and client service
  • Influence and help manage the AI agenda with cross-functional teams across technology, digital, product, and operations in a matrixed organization, often through indirect management and collaboration
  • Partner with Product and Technology teams to design, build, and integrate AI solutions, serving as a subject matter expert and thought leader on emerging AI trends and best practices
  • Translate portfolio data into powerful, data-driven narratives and actionable insights for executive leadership, focusing on ROI, strategic alignment, and business impact
  • Develop and deploy robust analytical frameworks and governance models to rigorously assess, prioritize, and measure the success of all AI initiatives from intake to scaling
  • Collaborate with advisors and field leaders to translate needs into actionable AI initiatives
  • Champion best practices in strategic planning, change management, and benefits realization across the organization
  • Monitor and evaluate the effectiveness of AI solutions, providing insights and recommendations for continuous improvement
  • Forge strategic partnerships across all Lines of Business, driving alignment on ambitious goals and orchestrating complex, cross-functional change initiatives

 

Required Qualifications, Capabilities, and Skills

 

  • Bachelor’s degree required
  • 10+ years of proven experience in AI leadership, strategy, and solution design within financial services, wealth management, management consulting, or strategic program management
  • Demonstrated track record of leading large-scale business transformation initiatives and delivering impactful AI use cases in complex business environments
  • Hands-on experience building and implementing AI-driven solutions, with expertise in Generative AI, agentic AI, machine learning, and automation technologies
  • Deep subject matter expertise in AI/ML concepts and their practical application to solve real-world business challenges and drive value
  • Hypothesis-driven problem solver with the ability to dissect complex, ambiguous problems and architect elegant, data-driven solutions
  • Mastery of executive-level communication; able to distill complex analyses into simple, compelling narratives and build sophisticated analytical models to support recommendations
  • Demonstrated experience partnering with technical teams to deliver solutions from concept to implementation, and ability to work cross-functionally as an individual contributor
  • Exceptional influencing and relationship-building skills, with the ability to build trust and consensus with senior executives, cross-functional partners, and technical teams
  • Strategic vision to drive transformation and break down silos across teams
  • Familiarity with competitor AI strategies, industry best practices, and responsible AI adoption and governance

 

Preferred Qualifications, Capabilities, and Skills

 

  • Experience building AI roadmaps with measurable business outcomes
  • Experience with data visualization tools (e.g., Tableau, Alteryx) is a strong plus
  • Background in technology, product, analytics, consulting, or digital transformation
  • Wealth management experience is preferred but not required
  • Experience designing and executing holistic AI strategies across multiple business units
  • Ability to operate effectively in a matrixed organization, leading through influence and indirect management
  • A bias for action and an entrepreneurial spirit; comfortable challenging the status quo and relentlessly driving outcomes


About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

Skills Required

  • Bachelor's degree
  • 10+ years of experience in AI leadership, strategy, and solution design (financial services, wealth management, consulting, or strategic program management)
  • Proven track record leading large-scale business transformation initiatives and delivering impactful AI use cases
  • Hands-on experience building and implementing AI-driven solutions
  • Expertise in Generative AI, agentic AI, machine learning, and automation technologies
  • Deep subject matter expertise in AI/ML concepts and practical application
  • Hypothesis-driven problem solving and ability to architect data-driven solutions
  • Executive-level communication and ability to distill complex analyses into compelling narratives
  • Experience partnering with technical teams to deliver solutions from concept to implementation
  • Exceptional influencing and relationship-building skills with senior leaders and cross-functional partners
  • Familiarity with responsible AI adoption, governance, and competitor AI strategies
  • Experience building AI roadmaps with measurable business outcomes
  • Experience with data visualization tools (e.g., Tableau, Alteryx)
  • Background in technology, product, analytics, consulting, or digital transformation
  • Wealth management experience
  • Ability to operate effectively in a matrixed organization and lead through influence
  • Bias for action and entrepreneurial spirit

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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