vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame
Years of Experience: 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing. Experience leading projects to completion. Candidate MUST possess excellent communication skills and be a self-starter.
The IVR QA Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes. The QA Analyst is responsible for ensuring on time and on budget completion of all scheduled tasks and that all test artifacts meet strenuous standards. Daily tasks for the QA Analyst may include:
- Communicate and interact with the business planning and development teams during the requirements development process
- Create scenarios to meet the validation of acceptance criteria of customer requirements.
- Performing all system test related activities in support of the business requirements for the provision of new and updated systems.
- Performing smoke, functional, end to end and integration testing
- Attend meetings comprising business and/or technical representatives to cover test-dependent activities such as requirement verification and prioritization, test scenario identification and general test schedule matters.
- Ensure that test scenarios and scripts are prepared utilizing standard templates and adheres to quality standards and guidelines
- Ensure complete scope of test coverage
- Create, execute and ensure test results are accurate for assigned work products
- Participate in defect management activities through identifying, logging and re-testing
- Support and assist business users regarding the test planning, testing activity, and test results analysis for UAT.
- Ensure that tasks are completed on time and within budget
- Escalate issues and risks early and appropriately to test lead
- Support other test team members and associated IT and Business resources as appropriate to the implementation of testing related activities.
- Carry out other tasks as needed
- · Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices
- · Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
- · Proficiency in ID'ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
- · Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA’s
- · Must have previous IVR and interface testing experience, including skills based routing testing.
- · Bachelor’s Degree in IT, or Business – required
- · Excel and Rational Experience
- · QA Certification
- · Excellent written and verbal communication skills
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services.
vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings.
Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years.
Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services.
We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services.
vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message.
"vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."
