EROS Technologies Inc.

IVR Developer

Posted 9 Days Ago

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Sunnyvale, CA, USA

In-Office

Mid level

Artificial Intelligence • HR Tech • Information Technology • Consulting

The Role

Develop, build, and maintain IVR solutions using Avaya telephony tools. Integrate IVR with SIP, Sessions Manager and Avaya CM, use SQL/Java/Tomcat/Eclipse for backend and application components, participate across full project lifecycle, implement, test, tune and support IVR systems.

Summary Generated by Built In

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Job Description: - IVR Developer

Location: - Sunnyvale, CA

Duration: - 12 Month Contract

Job Description: -

"IVR development experience ideally using Avaya Orchestration Designer or Avaya Dialog Designer, Avaya Aura Experience Portal (AAEP) or Voice Portal Management (VPMS),

SQL skills and data analysis skills, Java, Tomcat and Eclipse IDE knowledge,

Preferable -

Avaya technologies like Avaya Application Enablement Services (AES), Avaya Communication Manager (CM) with SIP experience, CM6.3

System integration knowledge and experience with Sessions Manager, SIP trunking and Toll-free number setup

Participation in several full life-cycle IVR projects (analyze, design, build, test, implement, tune, support)"

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

IVR development experience using Avaya Orchestration Designer or Avaya Dialog Designer or AAEP or VPMS
SQL skills and data analysis skills
Java
Tomcat
Eclipse IDE knowledge
Avaya Application Enablement Services (AES)
Avaya Communication Manager (CM) with SIP experience (CM6.3)
System integration experience with Sessions Manager
SIP trunking and toll-free number setup experience
Participation in several full life-cycle IVR projects (analyze, design, build, test, implement, tune, support)

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The Company

125 Employees

What We Do

EROS Technologies Inc. is a global IT services and consulting company specializing in providing tailored workforce solutions and staffing, particularly in the technology sector. The company leverages AI-powered tools to deliver top-tier talent and provides 24x7x365 multi-vendor IT support, acting as a single source of accountability for mission-critical computing environments across demanding industries.