We are ServiceRocket🚀, a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of our clients' and your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.
Twenty-plus years and counting, we’ve got your back.
Why is ServiceRocket the place for you 🧡- A technology services leader of many solutions and partnerships with industry giants and household names. This allows you to team up with a world-class group of experts to execute meaningful projects.
- Through your experience, you'll be able to enhance your industry knowledge and work with high-level decision-makers.
- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor. Our culture rocks! You’ll join a fun-loving and inclusive work environment.
- ServiceRocket has a dedicated leadership behaviors mindset that ensures you'll be a valued member of the team whose contribution matters.
Visit our website to learn more and become a part of our Rocketeer Nation.
Our Selection Process 🔎
Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you to partner with.
You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the selection team and the executive of the area.
Become a Crew Member. Join us in enabling global companies to take off.
Additional InformationServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
RECRUITING FRAUD ALERT: Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at https://www.servicerocket.com/join-us. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email [email protected].
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Mathematics or related technical discipline
- Minimum of 5 years experience as an Atlassian Consultant, Administrator, or similar role
- Proven track record in implementing solutions for Atlassian products
- Excellent written and verbal communication skills
- Experience with Agile development methodologies
- Proficiency in command line (preferably Unix), SQL, and scripting languages
- Familiarity with ITIL and ITSM principles
- Experience in UAT testing and test use-case development
- Knowledge of cloud technologies
What We Do
Headquartered in Palo Alto, ServiceRocket is a trusted partner to thousands of enterprises including Atlassian, Salesforce and Meta. As a tech-enabled services company, our people and technology reduce complexity and accelerate growth. Customer success is at the heart of what we do. We delight our customers every day. Our diverse team of Rocketeers collaborate across Asia, Australia, Europe, North and South America. Their commitment, to the success of our partners, customers and each other, fuels The Rocket.
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