The Role
Manages sales and business development for iTero intraoral scanners across Malaysia. Responsibilities include territory and account planning, distributor management, customer relationship development, product demonstrations, market analysis, forecasting, training, and achievement of sales targets. The role requires strong medical device or healthcare sales experience, business acumen, negotiation skills, and the ability to develop strategic growth plans and market share.
Summary Generated by Built In
Join a team that is changing millions of lives.
Transforming smiles, changing lives.
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
The iTero Territory Sales Manager will be responsible for sales of Align’s iTero® Intraoral scanners in Malaysia. The individual will manage the business in order to achieve Operational Plan in line with company and country strategic objectives through detailed account and territory planning that includes but is not limited to; targeting plan, managing current and future distributors, establishing account relationships with customers and potential customers, supporting the educational pathway, forecasting, product demos and all sales related activities.
This individual will have a proven track record of consistent on target performance in the medical device/healthcare industry, be passionate about sales and have a high level of business acumen. He/she will build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing on high value activity and selling.
Role expectations
In this role, you will…
ESSENTIAL DUTIES AND RESPONSIBILITIES, in the areas of:
Achievement and Overachievement of Annual Operating Plan
- Identify opportunities within Direct & Indirect Channels, and drive action plans with both channel teams, leading to the achievement of assigned targets
- In view of market dynamics, effectively plan, and execute aligned business plan in a structured & measurable way
- Support sales teams in demonstrating value proposition of iTero & Align to increase speed and rate of sales conversion
- Identify and resolve customer issues and concerns
- Develop relationships with existing and potential distributors
- Develop relationships with existing and potential customers (end users).
Business & Market Development
- Definition and implementation of a strong growth orientated business strategy for the assigned territory
- Identify core segments with highest sales & profitability opportunity
- Market the iTero products as a clear differentiator from the competition
- Ongoing analysis of market and competition, and adjust strategies to win market share
- Develop an innovative business strategy to position iTero as market- and innovation-leader
- Provide creative and innovative solutions to support customers in obtaining iTero Scanners
- Taking a wide organizational view of selling and managing accounts, with sufficient knowledge of competitors and their products
Support and Training
- Maintain a personal level of product knowledge and competence in Dental (Orthodontic / Restorative / Diagnostics) medical equipment.
- Maintain a personal level of wider industry and business knowledge
- Active participation in Align SEA & APAC Sales and Clinical Trainings
- Supporting the implementation of Align’s Customer Education Pathway
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
- Set-up training programs
Deliverables and Key Performance Indicators
- Ensures the effective fulfillment of objectives and deadlines assigned.
- Adherence to agreed KPIs, including but not limited to Call Rate and Business Planning
- Participate in proactive team efforts to achieve departmental and company goals.
- Interact and communicate on a regular basis with all relevant headquarter functions.
- Perform other duties as assigned.
- Comply with all policies, practices and procedures.
What we're looking for
In this role, you’ll need …
EXPERIENCE/SKILLS REQUIRED and EDUCATION
- Minimum 8+ years' experience in sales and business development
- Proven distributor and indirect team management experience
- Proven success at operating within global and diverse companies. Experience in medical devices industry is preferred. Exceptional applicants from consumer/healthcare and electronics industry will be considered.
- Project oriented / project driven background and a hands-on, roll up the sleeves attitude
- Able to maintain a strong customer focus in the context of the business strategy
- Effective problem solving and mediation skills
- Natural ability to spot business opportunities and to persuade and influence others
- Used to work independently with a high level of time management skills
- Excellent, proven interpersonal, verbal and written communications skills.
- Advanced presentation and negotiation skills. Maintaining a professional appearance and providing a positive company image to the public.
- Good working level in English
- Education to degree level with BS or BA preferred (depending on geography) and/or equivalent experience.
- Integrity, honesty and ethical approach
- Team Focused
- Results Orientated
- High level of Business and Commercial Acumen
- Innovative
- Adaptive
- High level of Professional Selling Skills
- Personal and Team Leadership
- Personal and Team Development
- Provide support to audit processes and quality management system as required
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- Minimum 8+ years of experience in sales and business development
- Proven distributor and indirect team management experience
- Experience operating within global and diverse companies
- Medical devices industry experience
- Project-oriented or project-driven background
- Strong customer focus within a business strategy
- Effective problem-solving and mediation skills
- Ability to identify business opportunities and persuade and influence others
- Ability to work independently with strong time management skills
- Excellent interpersonal, verbal, and written communication skills
- Advanced presentation and negotiation skills
- Good working-level English
- Degree-level education, preferably BS or BA, or equivalent experience
- Professional selling skills
- Personal and team leadership skills
- Personal and team development skills
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
Align Technology Insights
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
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