The role
• Booking hotels, transport (flights, trains, coaches), restaurants, visits.
• Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
• Briefing the tour leaders; compiling their documents; giving feedback.
• Assisting with client queries and special arrangements.
• On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
• Costing tours; keeping to budget.
• Updating our database; working with our website.
• Keeping reading lists, background information, and online resources up to date.
• Proofing client documents, brochure text and website content.
• Attending client events and tour managing; travelling to inspect prospective hotels and to attend trade fairs.
Requirements
• Excellent spoken and written English, to native-speakerstandard.
• Undergraduate degree (or equivalent), ideally with one year’s office experience.
• Fluent Italian and/or German. Spanish is a further advantage.
• Efficient and flexible with proven ability to work to deadlines and pay attention to detail.
• Knowledge of, and genuine interest in, the arts (classical music, art, architecture, archaeology).
We are also interested in hearing from candidates with a background in art history, classical music, the ancient world, Asian and/or Middle Eastern Studies.
Location: Chiswick, London. Full time in the office for an induction period, and minimum three days in the office following that.
Contract: Permanent, subject to a probationary period.
Salary: £30,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and health and travel insurance.
Application deadline - 1st September 2026
Skills Required
- Excellent spoken and written English to native-speaker standard
- Undergraduate degree or equivalent
- One year's office experience
- Fluent Italian and/or German
- Spanish language skills
- Efficient and flexible with ability to meet deadlines and strong attention to detail
- Knowledge of and genuine interest in the arts (classical music, art, architecture, archaeology)
- Background in art history, classical music, ancient world, Asian or Middle Eastern Studies
- Ability to work from the Chiswick, London office (full time for induction; minimum three days per week ongoing)
What We Do
Martin Randall Travel is a specialist cultural-tour operator offering nearly 300 expert-led journeys across more than 40 countries. Its small-group programs focus on art, architecture, music, history, and related cultural themes, with expert speakers, exclusive access, festivals, cruises, and shorter events. The company emphasizes carefully planned itineraries, knowledgeable leadership, personal service, and enriching travel experiences for culturally curious travelers worldwide.
